Initial commit

This commit is contained in:
Docker7530
2026-03-01 01:43:46 +08:00
commit c6125c117b
3840 changed files with 415340 additions and 0 deletions
@@ -0,0 +1,97 @@
---
日期: 2024-12-10 10:03
来源: 鹏豪
---
# 问题详情
珊珊姐 刘霞请假了 这边有一个证书更新的工单省测这边多选了一个域名,bpm 那边已经打回了。ibs 这边是否可以帮忙操作下,昨天下午也发邮件了。ibs 平台单号:yeC30JmJhl6HtGq0
# 处理过程
证书更新工单应该是要关了的,要修改 work order 几个字段。然后就是看一下域名状态用不用改。再就是工单详情页面的小箭头里确认下 bpm 侧已经关单
发邮件给寅杰,收件人抄送人内容参考之前我抄你的邮件
![](../../../../attachment/images-paste/image-20241210100459196.png)
![](../../../../attachment/images-paste/image-20241210100831617.png)
![](../../../../attachment/images-paste/image-20241210100901728.png)
```
aiqdlink.qtv.com.cn 华为平面
aiqdshare.qtv.com.cn 华为平面
aiqdsocket.qtv.com.cn 华为平面
ejingxuan.qtv.com.cn 华为平面
exam.qtv.com.cn 华为平面
hlspull.qtv.com.cn 华为平面
idaas.qtv.com.cn 华为平面
livepull.qtv.com.cn 华为平面
livepush.qtv.com.cn 华为平面
mixcms002.qtv.com.cn 华为平面
mobile.qtv.com.cn 华为平面
share.qtv.com.cn 华为平面
static.qtv.com.cn 华为平面
staticmeta.qtv.com.cn 华为平面
syj1.qtv.com.cn 华为平面
syj10.qtv.com.cn 华为平面
syj2.qtv.com.cn 华为平面
syj4.qtv.com.cn 华为平面
syj5.qtv.com.cn 华为平面
syj7.qtv.com.cn 华为平面
syj8.qtv.com.cn 华为平面
syj9.qtv.com.cn 华为平面
user-wx-police.qtv.com.cn 华为平面
video-aqd.qtv.com.cn 华为平面
video-gbxinwen.qtv.com.cn 华为平面
video-gsgb.qtv.com.cn 华为平面
video-jjgb.qtv.com.cn 华为平面
video-jtgb.qtv.com.cn 华为平面
video-mdgb.qtv.com.cn 华为平面
video-qtv1.qtv.com.cn 华为平面
video-qtv2.qtv.com.cn 华为平面
video-qtv3.qtv.com.cn 华为平面
video-qtv4.qtv.com.cn 华为平面
video-qtv5.qtv.com.cn 华为平面
video-qtv6.qtv.com.cn 华为平面
video-qushi.qtv.com.cn 华为平面
video-vod.qtv.com.cn 华为平面
video-vod1.qtv.com.cn 华为平面
video-vod2.qtv.com.cn 华为平面
video-vod3.qtv.com.cn 华为平面
video-vod4.qtv.com.cn 华为平面
video-vod5.qtv.com.cn 华为平面
video-vod6.qtv.com.cn 华为平面
video-wygb.qtv.com.cn 华为平面
video-xwgb.qtv.com.cn 华为平面
video-ytgb.qtv.com.cn 华为平面
video10.qtv.com.cn 华为平面
video11.qtv.com.cn 华为平面
video13.qtv.com.cn 华为平面
vod2.qtvnews.com 华为平面
wap.qtv.com.cn 华为平面
```
51 个域名,域名状态 已生效。
```
编号:yeC30JmJhl6HtGq0
类型:证书更新工单
企业名称:青岛逆光云计算有限公司(企业来源:ESOPCPID81528926
申请时间:2024-12-09 11:18:33
申请人:山东运营经理4(青岛)|13963913251|yuleiqd@sd.chinamobile.com
证书名称:qtv20241209
20241209110707--a1ca-4562-ba86-a7e9932026e0
```
存在证书系统证书部署域名状态校验。
测试企业 -1693272413
20241210105706--691c-42cf-927c-17443361ea77
# 总结
通用运维回传失败,这里通用运维回传失败后部署记录为部署失败,可重新触发部署流程。
@@ -0,0 +1,59 @@
---
日期: 2024-12-10 11:26
来源: 客响
---
# 问题详情
日志记录:ad21bc837f7321b0
各位老师,客户试用结束后转正式计费,提单时报错:域名重复 【平台】
![](../../../../attachment/images-uuid/cccf4b7961ac430abc25ba3fdae62b4a.png)
```json
{
"accessToken": "20241231100000eda1fe4df4334042b973226570860c89-0019-1733018400",
"busType": "BBSS",
"content": {
"BusiType": "1",
"Domain": [
"cdn-vod.jxeduyun.com",
"cdn-train.jxeduyun.com",
"cdn-live.jxeduyun.com"
],
"ECID": "791A791910061479",
"InfoSecurityTable": "20241210111034000004_50004020028.xlsx",
"OrderType": "2",
"TransIdo": "20241210111034000004"
},
"cutOffDay": "20241210",
"domain": "CDNP",
"envFlag": "1",
"routeType": "00",
"routeValue": "995",
"sessionID": "e4f0dd8b66314c4f8dc21ebee3d98afb",
"sign": "407753C026E2D389F227BDDF82D9D775",
"signMethod": "md5",
"timeStamp": "20241210111054",
"transIDO": "e4f0dd8b66314c4f8dc21ebee3d98afb",
"userPartyID": "BBSS9980",
"version": "1.0.0"
}
```
```
cdn-live.jxeduyun.com
cdn-train.jxeduyun.com
cdn-vod.jxeduyun.com
```
![](../../../../attachment/images-paste/image-20241210113758792.png)
# 处理过程
此请求报文出发非首次开通流程。
# 总结
已处理。
@@ -0,0 +1,75 @@
---
日期: 2024-12-11 08:52
来源: 客响
---
# 问题详情
rcjhxx.ykt.zenking.cc
video.ykt.zenking.cc
![](../../../../attachment/images-uuid/b2248938a0144df2a6b4355d66c63986.png)
![](../../../../attachment/images-uuid/30011eca62a24c629fafcd6d05d0b15a.png)
# 处理过程
![](../../../../attachment/images-uuid/0d008f528e0f48f89f78632a76602305.png)
```log
09:24:24.500
2024-12-10 01:24:23 [139342468e2edc09] [139342468e2edc09] [] [portal-116] [http-nio-8080-exec-568] INFO com.cmcc.cdn.platform.selfservice.service.impl.AdaptWorkOrderServiceImpl 567 bpmDomainAdapt - send adaptation order to bpm:{"accessSystem":"IBS","account":"CDN-IBS","code":"002-20241210001","data":{"cdn_type":"web","cpId":"81933978","domains":["rcjhxx.ykt.zenking.cc","video.ykt.zenking.cc"],"nameOfClient":"禅境科技股份有限公司","operMail":"xuzifan@gd.chinamobile.com","operTel":"18825663777","operUser":"xuzifan","sourceBasis":"002-20241210001","sourceOfDemand":"ESOPIBS平台)","summaryOfDemand":"缓存规则变更:\n后缀名\tphp,ashx,aspx,asp,jsp,do 不缓存\n后缀名\tjs,css,xml,htm,html 缓存7天\n后缀名\tswf,jpg,jpeg,webp,gif,png,bmp,ico,ts 缓存7天\n后缀名\twmv,mp3,wma,ogg,flv,mp4,avi,mpg,mpeg,f4v,hlv,rmvb,rm,3gp,img,bin,zip,rar,ipa,apk,jar,sis,xap,msi,exe,cab,7z,pdf,doc,docx,xls,xlsx,ppt,pptx,txt 缓存365天"},"processType":"4","userList":[{"userMail":"zhanqi@cmhi.chinamobile.com","userName":"jt-sa-3","userTel":"18867113230"}]}
09:24:28.280
2024.12.10 01:24:24 [139342468e2edc09] [139342468e2edc09] [] [portal-116] [http-nio-8080-exec-568] ERROR com.cmcc.cdn.platform.selfservice.controller.AdaptConfigChangeWorkController 61 submitWorkOrder - [500 Internal Server Error] during [POST] to [https://bpm-uops.cdn.10086.cn/runtime/v1/cdn/business/change/adaptation/create] [BpmService#adaptCreate(BpmAdaptBodyRequest)]: [{"status":500,"code":500,"message":"ConnectException: Connection refused","shortMessage":"系统错误","moreInfoUrl":"http://www.aspire.com/","state":false}] feign.FeignException$InternalServerError: [500 Internal Server Error] during [POST] to [https://bpm-uops.cdn.10086.cn/runtime/v1/cdn/business/change/adaptation/create] [BpmService#adaptCreate(BpmAdaptBodyRequest)]: [{"status":500,"code":500,"message":"ConnectException: Connection refused","shortMessage":"系统错误","moreInfoUrl":"http://www.aspire.com/","state":false}]
at feign.FeignException.serverErrorStatus(FeignException.java:231) ~[feign-core-10.12.jar!/:?]
at feign.FeignException.errorStatus(FeignException.java:180) ~[feign-core-10.12.jar!/:?]
at feign.FeignException.errorStatus(FeignException.java:169) ~[feign-core-10.12.jar!/:?]
{"description":"缓存规则变更:\n后缀名\tphp,ashx,aspx,asp,jsp,do 不缓存\n后缀名\tjs,css,xml,htm,html 缓存7天\n后缀名\tswf,jpg,jpeg,webp,gif,png,bmp,ico,ts 缓存7天\n后缀名\twmv,mp3,wma,ogg,flv,mp4,avi,mpg,mpeg,f4v,hlv,rmvb,rm,3gp,img,bin,zip,rar,ipa,apk,jar,sis,xap,msi,exe,cab,7z,pdf,doc,docx,xls,xlsx,ppt,pptx,txt 缓存365天","enterprise":"tdrswg8p-k4q75glitroleqk9","enterpriseName":"禅境科技股份有限公司","md5List":[],"msgRequired":false,"product":"网页加速","speedDomainInfo":[{"domain":"rcjhxx.ykt.zenking.cc"},{"domain":"video.ykt.zenking.cc"}],"speedDomains":["rcjhxx.ykt.zenking.cc","video.ykt.zenking.cc"]}
2024-12-10 06:25:22 [8ef4d50785d90fd9] [8ef4d50785d90fd9] [] [portal-116] [http-nio-8080-exec-635] INFO com.cmcc.cdn.platform.selfservice.service.impl.AdaptWorkOrderServiceImpl 569 bpmDomainAdapt - send adaptation order to bpm response:{"error_code":1,"error_msg":"激活失败,工单未处于待激活状态!"}
```
```log
21:00:09.067
2024-12-10 13:00:08 [dc6d094a6f7a4341] [dc6d094a6f7a4341] [] [portal-116] [http-nio-8080-exec-690] INFO com.cmcc.cdn.platform.selfservice.controller.AdaptConfigChangeWorkController 47 submitWorkOrder - request:{"description":"缓存规则需求变更:\n后缀名\tphp,ashx,aspx,asp,jsp,do 不缓存\n后缀名\tjs,css,xml,htm,html 缓存7天\n后缀名\tswf,jpg,jpeg,webp,gif,png,bmp,ico,ts 缓存7天\n后缀名\twmv,mp3,wma,ogg,flv,mp4,avi,mpg,mpeg,f4v,hlv,rmvb,rm,3gp,img,bin,zip,rar,ipa,apk,jar,sis,xap,msi,exe,cab,7z,pdf,doc,docx,xls,xlsx,ppt,pptx,txt 缓存365天","enterprise":"tdrswg8p-k4q75glitroleqk9","enterpriseName":"禅境科技股份有限公司","md5List":["w0o4znu44ta1oy3oqv5cnfk9a"],"msgRequired":false,"product":"网页加速","speedDomainInfo":[{"domain":"rcjhxx.ykt.zenking.cc"},{"domain":"video.ykt.zenking.cc"}],"speedDomains":["rcjhxx.ykt.zenking.cc","video.ykt.zenking.cc"]}
21:00:09.067
2024-12-10 13:00:09 [dc6d094a6f7a4341] [dc6d094a6f7a4341] [] [portal-116] [http-nio-8080-exec-690] INFO com.cmcc.cdn.platform.selfservice.service.impl.AdaptWorkOrderServiceImpl 564 bpmDomainAdapt - 适配单记录:BpmTaskPO{id=3092, code='==002==-==20241210001==', orderId=null, workorderId=364756, orderType='ADAPT_CONFIG_CHANGE_CONFIG', enterpriseId='tdrswg8p-k4q75glitroleqk9', taskState='SAVED', errorMsg='null', xinAnErrorMsg=null, isAccept='null', isAcceptance='null', xinAnCheckErrorMsg=null, instId='null', userId='null', cdnType='web'}
21:00:09.067
2024-12-10 13:00:09 [dc6d094a6f7a4341] [dc6d094a6f7a4341] [] [portal-116] [http-nio-8080-exec-690] INFO com.cmcc.cdn.platform.selfservice.service.bpm.impl.BpmManageTrancServiceImpl 80 getBpmService - BPM HOST: BPM_URL:https://bpm-uops.cdn.10086.cn
21:00:09.067
2024-12-10 13:00:09 [dc6d094a6f7a4341] [dc6d094a6f7a4341] [] [portal-116] [http-nio-8080-exec-690] INFO com.cmcc.cdn.platform.selfservice.service.bpm.impl.BpmManageTrancServiceImpl 82 getBpmService - tokenName, BPM_TOKEN_NAME:Q0ROLUlCUy1QUk9EVUNU
21:00:09.067
2024-12-10 13:00:09 [dc6d094a6f7a4341] [dc6d094a6f7a4341] [] [portal-116] [http-nio-8080-exec-690] INFO com.cmcc.cdn.platform.selfservice.service.impl.AdaptWorkOrderServiceImpl 567 bpmDomainAdapt - send adaptation order to bpm:{"accessSystem":"IBS","account":"CDN-IBS","code":"==002==-==20241210001==","data":{"cdn_type":"web","cpId":"81933978","domains":["rcjhxx.ykt.zenking.cc","video.ykt.zenking.cc"],"filelist":[{"fileId":"w0o4znu44ta1oy3oqv5cnfk9a","name":"d6ecfaf1e5aa0a32e6f5857321d5492.png"}],"nameOfClient":"禅境科技股份有限公司","operMail":"xuzifan@gd.chinamobile.com","operTel":"18825663777","operUser":"xuzifan","sourceBasis":"==002==-==20241210001==","sourceOfDemand":"ESOPIBS平台)","summaryOfDemand":"缓存规则需求变更:\n后缀名\tphp,ashx,aspx,asp,jsp,do 不缓存\n后缀名\tjs,css,xml,htm,html 缓存7天\n后缀名\tswf,jpg,jpeg,webp,gif,png,bmp,ico,ts 缓存7天\n后缀名\twmv,mp3,wma,ogg,flv,mp4,avi,mpg,mpeg,f4v,hlv,rmvb,rm,3gp,img,bin,zip,rar,ipa,apk,jar,sis,xap,msi,exe,cab,7z,pdf,doc,docx,xls,xlsx,ppt,pptx,txt 缓存365天"},"processType":"4","userList":[{"userMail":"zhanqi@cmhi.chinamobile.com","userName":"jt-sa-3","userTel":"18867113230"}]}
21:00:10.067
2024-12-10 13:00:09 [dc6d094a6f7a4341] [dc6d094a6f7a4341] [] [portal-116] [http-nio-8080-exec-690] INFO com.cmcc.cdn.platform.selfservice.service.impl.AdaptWorkOrderServiceImpl 569 bpmDomainAdapt - send adaptation order to bpm response:{"error_code":1,"error_msg":"激活失败,工单未处于待激活状态!"}
21:00:10.068
2024-12-10 13:00:09 [dc6d094a6f7a4341] [dc6d094a6f7a4341] [] [portal-116] [http-nio-8080-exec-690] INFO com.cmcc.cdn.platform.selfservice.service.impl.AdaptWorkOrderServiceImpl 576 bpmDomainAdapt - send adaptation order to bpm failed...
21:00:10.068
2024-12-10 13:00:09 [dc6d094a6f7a4341] [dc6d094a6f7a4341] [] [portal-116] [http-nio-8080-exec-690] INFO com.cmcc.cdn.platform.selfservice.service.impl.AdaptWorkOrderServiceImpl 583 bpmDomainAdapt - 域名配置适配工单提交失败适配工单提交失败 com.cmcc.cdn.platform.common.exceptions.PlatformException: 适配工单提交失败 at com.cmcc.cdn.platform.selfservice.service.impl.AdaptWorkOrderServiceImpl.bpmDomainAdapt(AdaptWorkOrderServiceImpl.java:580) ~[cdn-service-1.0.0-SNAPSHOT.jar!/:?] at com.cmcc.cdn.platform.selfservice.service.impl.AdaptWorkOrderServiceImpl.esopAdaptChangeWorkOrder(AdaptWorkOrderServiceImpl.java:345) ~[cdn-service-1.0.0-SNAPSHOT.jar!/:?] at com.cmcc.cdn.platform.selfservice.service.impl.AdaptWorkOrderServiceImpl.createOrder(AdaptWorkOrderServiceImpl.java:333) ~[cdn-service-1.0.0-SNAPSHOT.jar!/:?] at com.cmcc.cdn.platform.selfservice.service.impl.AdaptWorkOrderServiceImpl$$FastClassBySpringCGLIB$$8fe6810d.invoke(<generated>) ~[cdn-service-1.0.0-SNAPSHOT.jar!/:?] at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:218) ~[spring-core-5.3.28.jar!/:5.3.28]
```
# 总结
第一次请求 500 错误但是 BPM 已经收到单子了。
随后请求提示未激活。
晚上请求依旧是未激活。
@@ -0,0 +1,16 @@
---
日期: 2024-12-11 10:44
来源: 客响
---
# 问题详情
szxtpatches.migufun.com: 回源域名格式错误,上传失败
# 处理过程
![](../../../../attachment/images-paste/image-20241211104832529.png)
# 总结
Ibs 不支持下划线。
@@ -0,0 +1,88 @@
---
日期: 2024-12-12 08:59
来源: 客响
---
# 问题详情
```
查询域名: dzkaiyuanhotel.com
域名domain_id_cdnsys:
sZMsZDDsn_HdBzMq
Zolnzpiux_lyLGYC
UePpqFqkC_FWKXdL
xXKqlubMG_GrIqeu
DBsiRBPrt_hjMyEG
ogSfjpREJ_jsKpkg
UVRXSkVNJ_HTBVcC
AabBKzpyb_oCsayc
查询域名: www.dzkaiyuanhotel.com
域名domain_id_cdnsys:
sZMsZDDsn_ZHSIvr
Zolnzpiux_tOLopl
UePpqFqkC_SiTYBm
xXKqlubMG_KJuBiq
DBsiRBPrt_ihvtJR
ogSfjpREJ_hLGYOw
UVRXSkVNJ_WRIfJr
AabBKzpyb_XDSGCx
查询用户: 德州凯元温泉度假村有限公司
用户user_id_cdn:
sZMsZDDsn
Zolnzpiux
UePpqFqkC
xXKqlubMG
DBsiRBPrt
ogSfjpREJ
UVRXSkVNJ
AabBKzpyb
```
库中均已不存在。
# 处理过程
核实域名表和信安表是否存在相关配置。
# 总结
各位领导好!
信安侧反馈域名 `dzkaiyuanhotel.com``www.dzkaiyuanhotel.com` (德州凯元温泉度假村有限公司) 存在冗余数据。经核实,IBS 系统中无对应域名配置及信安信息记录。 进行删除相关信安信息。
```
查询域名: dzkaiyuanhotel.com
域名domain_id_cdnsys:
sZMsZDDsn_HdBzMq
Zolnzpiux_lyLGYC
UePpqFqkC_FWKXdL
xXKqlubMG_GrIqeu
DBsiRBPrt_hjMyEG
ogSfjpREJ_jsKpkg
UVRXSkVNJ_HTBVcC
AabBKzpyb_oCsayc
查询域名: www.dzkaiyuanhotel.com
域名domain_id_cdnsys:
sZMsZDDsn_ZHSIvr
Zolnzpiux_tOLopl
UePpqFqkC_SiTYBm
xXKqlubMG_KJuBiq
DBsiRBPrt_ihvtJR
ogSfjpREJ_hLGYOw
UVRXSkVNJ_WRIfJr
AabBKzpyb_XDSGCx
查询用户: 德州凯元温泉度假村有限公司
用户user_id_cdn:
sZMsZDDsn
Zolnzpiux
UePpqFqkC
xXKqlubMG
DBsiRBPrt
ogSfjpREJ
UVRXSkVNJ
AabBKzpyb
```
@@ -0,0 +1,36 @@
---
日期: 2024-12-12 15:16
来源:
---
# 问题详情
因 BPM 侧涉及咪咕客户在自研 rtmp 平面证书更新流程异常,需 IBS 协助人工关闭在途工单,以便再次触发,烦请协助处理(IBS 平台单号:ut1jtvHCMGTz6Kip),谢谢~
test-wlb-liveflvpull.migucloud.com 自研 RTMP 自研 2.0
test-wlb-liveflvsecpull.migucloud.com 自研 RTMP 自研 2.0
test-wlb-livehlspull.migucloud.com 自研 RTMP 自研 2.0
test-wlb-livehlssecpull.migucloud.com 自研 RTMP 自研 2.0
test-wlb-livepush.migucloud.com 自研 RTMP 自研 2.0
test-wlb-livertmppull.migucloud.com 自研 RTMP 自研 2.0
test-wlb-livertmpsecpull.migucloud.com 自研 RTMP 自研 2.0
test-wlb-record.migucloud.com 自研 RTMP 自研 2.0
test-wlb-s-livepush.migucloud.com 自研 RTMP 自研 2.0
![](../../../../attachment/images-paste/image-20241212151819779.png)
# 处理过程
![](../../../../attachment/images-paste/image-20241212151827345.png)
# 总结
已处理。
@@ -0,0 +1,45 @@
---
日期: 2024-12-12 11:50
来源: 客响
---
# 问题详情
```
{
"accessSystem": "IBS",
"account": "CDN-IBS",
"data": {
"tyywrwlcdx": {
"code": "iih7ibe7XqzbSoHy",
"create_time": "2024-12-12 10:48:42",
"crt_name": "migucloud_com20241212",
"crt_unique_id": "20241212095231--4a3c-407e-8481-9a760748e8b7",
"domains": [
"heshangwupushtsg.migucloud.com",
"heshangwupullrtmptsg.migucloud.com",
"heshangwupullflvtsg.migucloud.com"
],
"nameOfClient": "咪咕视讯",
"operMail": "caojing@cmhi.chinamobile.com",
"operTel": "13918730048",
"operUser": "13918730048cmcc",
"plains": [
"-1"
],
"pro_content": "其他(证书更新), 域名列表: heshangwupushtsg.migucloud.com,heshangwupullrtmptsg.migucloud.com,heshangwupullflvtsg.migucloud.com",
"pro_title": "其他(证书更新)",
"task_first_class": "9",
"task_second_class": "11",
"triggerMode": "manualTrigger"
}
},
"flowKey": "tyywrwlc"
}
```
# 处理过程
# 总结
![](../../../../attachment/images-paste/image-20241212192843462.png)
@@ -0,0 +1,69 @@
---
日期: 2024-12-13 09:15
来源: 客响
---
# 问题详情
试用单
![](../../../../attachment/images-paste/image-20241213101639129.png)
北京达佳互联信息技术有限公司
000A241212541006001
![](../../../../attachment/images-uuid/501294c6473d4b8c9c568e6d72437391.png)
# 处理过程
复现:
受理按钮日志:
```log
01:19:42 [71400880ebeafff9] [71400880ebeafff9] [] [portal-local] [http-nio-8080-exec-6] INFO com.cmcc.cdn.platform.selfservice.service.impl.OrderServiceImpl 4302 sendBpmOrderJudge - ready to send bpm order....
01:19:42 [71400880ebeafff9] [71400880ebeafff9] [] [portal-local] [http-nio-8080-exec-6] INFO com.cmcc.cdn.platform.selfservice.service.impl.OrderServiceImpl 2151 businessOrderTaskBpmRecord - 下发cpId-->BPM记录表:{"createdTime":"2024-12-11T11:24:03","deleted":false,"enterpriseId":"wlcpjtqf-zi8h7csg3q6hd8r4","id":409,"updatedTime":"2024-12-11T11:24:03"}
01:19:43 [71400880ebeafff9] [71400880ebeafff9] [] [portal-local] [http-nio-8080-exec-6] INFO com.cmcc.cdn.platform.selfservice.service.impl.OrderServiceImpl 2189 businessOrderTaskBpmRecord - create bpm task record
01:19:43 [71400880ebeafff9] [71400880ebeafff9] [] [portal-local] [http-nio-8080-exec-6] INFO com.cmcc.cdn.platform.selfservice.service.impl.OrderServiceImpl 1868 orderAccept - orderAccept --> 工单 Id: 4672, 工单类型: 9
01:19:47 [71400880ebeafff9] [71400880ebeafff9] [] [portal-local] [http-nio-8080-exec-6] INFO com.cmcc.cdn.platform.selfservice.service.impl.OrderServiceImpl 4302 sendBpmOrderJudge - ready to send bpm order....
01:19:47 [71400880ebeafff9] [71400880ebeafff9] [] [portal-local] [http-nio-8080-exec-6] INFO com.cmcc.cdn.platform.selfservice.service.impl.OrderServiceImpl 2119 businessOrderTask - 发送业务适配单........
01:19:47 [71400880ebeafff9] [71400880ebeafff9] [] [portal-local] [http-nio-8080-exec-6] INFO com.cmcc.cdn.platform.selfservice.service.impl.OrderServiceImpl 2124 businessOrderTask - 试用变更单:1213_0917_34,不新增域名情况不下发配管。
01:19:48 [71400880ebeafff9] [71400880ebeafff9] [] [portal-local] [http-nio-8080-exec-6] INFO com.cmcc.cdn.platform.portal.service.impl.UserLogServiceImpl 57 info - loc: 1000 com.cmcc.cdn.platform.selfservice.controller.OrderController orderAccept, operation: UserLogEntity(id=395446, userId=921, creationTime=2024-12-13T09:19:48.409, mobile=15700197926, detail=登录IP12.0.135.120, type=工单审批操作, category=工单操作)
```
重置
```
01:23:13 [26ba3658e522c011] [26ba3658e522c011] [] [portal-local] [http-nio-8080-exec-2] INFO com.cmcc.cdn.platform.selfservice.controller.OrderController 791 createCompany - createCompany -- > 走试用变更单流程, 工单号: 1213_0917_34
01:23:14 [26ba3658e522c011] [26ba3658e522c011] [] [portal-local] [http-nio-8080-exec-2] INFO com.cmcc.cdn.platform.selfservice.service.impl.TestOrderChangeServiceImpl 959 createCompany - 试用变更单:1213_0917_34 无新增域名, 跳过域名入库
```
验证
```
01:23:35 [ec3210805f2f1d9e] [ec3210805f2f1d9e] [] [portal-local] [http-nio-8080-exec-3] INFO com.cmcc.cdn.platform.selfservice.controller.OrderController 830 verificationStatus - 请求参数orderNum:1213_0917_34,result:2
01:23:35 [ec3210805f2f1d9e] [ec3210805f2f1d9e] [] [portal-local] [http-nio-8080-exec-3] INFO com.cmcc.cdn.platform.selfservice.service.impl.TestOrderServiceImpl 2421 verificationStatus - verificationStatus --> 开始验证订单状态,订单号: 1213_0917_34, 结果: 2
01:23:35 [ec3210805f2f1d9e] [ec3210805f2f1d9e] [] [portal-local] [http-nio-8080-exec-3] INFO com.cmcc.cdn.platform.selfservice.service.impl.TestOrderServiceImpl 2424 verificationStatus - verificationStatus --> 找到试用变更工单,testOrderChangeService 验证状态,订单号: 1213_0917_34
```
保存按钮
```log
01:24:38 [5ce45616fb51fd54] [5ce45616fb51fd54] [] [portal-local] [http-nio-8080-exec-10] INFO com.cmcc.cdn.platform.selfservice.controller.OrderController 359 testOrder - 接口参数: TestOrderFeedbackVO{preOrderNum='1213_0917_34', result='3', termDate='null', startTime='2024-12-11 11:28:07', endTime='2025-01-20', remark='null', fileIds=null, adapteFiles=null, meetingFiles=null, operate=0, planes=null, adaptate=0}
01:24:38 [5ce45616fb51fd54] [5ce45616fb51fd54] [] [portal-local] [http-nio-8080-exec-10] INFO com.cmcc.cdn.platform.selfservice.service.impl.TestOrderServiceImpl 718 testOrder - 试用变更工单, 运营经理手动提交场景, 工单号: 1213_0917_34
01:24:52 [5ce45616fb51fd54] [5ce45616fb51fd54] [] [portal-local] [http-nio-8080-exec-10] INFO com.cmcc.cdn.platform.selfservice.service.impl.TestOrderChangeServiceImpl 1155 testChangeOrder - 试用变更工单, SAVE operate: 0
01:25:13 [5ce45616fb51fd54] [5ce45616fb51fd54] [] [portal-local] [http-nio-8080-exec-10] INFO com.cmcc.cdn.platform.portal.service.impl.UserLogServiceImpl 57 info - loc: 388 com.cmcc.cdn.platform.selfservice.controller.OrderController testOrder, operation: UserLogEntity(id=395448, userId=921, creationTime=2024-12-13T09:25:12.791, mobile=15700197926, detail=登录IP12.0.135.120, type=工单审批操作, category=工单操作)
01:25:13 [5ce45616fb51fd54] [5ce45616fb51fd54] [] [portal-local] [http-nio-8080-exec-10] INFO com.cmcc.cdn.platform.common.OperationLog 87 info - [operation] 试用工单, [loc] 394 com.cmcc.cdn.platform.selfservice.controller.OrderController testOrder, [src] 15700197926cmcc, [msg] orderNum:1213_0917_34, result:{success=true}
```
![](../../../../attachment/images-paste/image-20241213104534507.png)
# 总结
通知: 接集客大厅通知,今天晚上 ibs 需配合对端做实时接口迁移操作。迁移时间为凌晨,期间可能会发生工单卡单 无法流转至 ibs 的情况,如果遇到特殊情况请 sa 在群里同步
客户重试后正常。
@@ -0,0 +1,55 @@
---
日期: 2024-12-18 11:05
来源: 客响
---
# 问题详情
```
@鞠雅纯 根据报错内容随便找了一笔,麻烦先看看:
CDN前置校验送网状网报文内容:{"timeStamp":"20241218102400","transIDO":"c72b9b5079b84155ad151257229908c2","sessionID":"c72b9b5079b84155ad151257229908c2","sign":"4A460E4757B9B5986591C85213261CBE","envFlag":"1","accessToken":"20250114100000aa22f153170b4899ae7eec7e0fdf2c1d-0019-1734228000","version":"1.0.0","signMethod":"md5","content":"{\"Domain\":[\"video-qtv1.qtv.com.cn\",\"video-qtv2.qtv.com.cn\",\"video-qtv3.qtv.com.cn\",\"video-qtv4.qtv.com.cn\",\"video-qtv5.qtv.com.cn\",\"video-qtv6.qtv.com.cn\"],\"ECID\":\"531Abz202335611\",\"InfoSecurityTable\":\"20241218102338000001_50004010083.xlsx\",\"OrderType\":\"3\",\"ProductID\":\"65310370188\",\"TransIdo\":\"20241218102338000001\"}","domain":"CDNP","routeType":"00","routeValue":"995","busType":"BBSS"}
```
# 处理过程
![](../../../../attachment/images-uuid/9fc4305db7a944979153275a53159321.png)
![](../../../../attachment/images-uuid/6414e3388c494ef49c06634cbd4bdec9.png)
# 总结
![](../../../../attachment/images-paste/image-20241218141408224.png)
请求中的 host 导致 NG 转发异常。
```
curl --location 'https://117.128.1.126:443/api/v2/sync/BBOSS/PreCheckServ' \
--header 'host: bss.cmcdn.cdn.10086.cn' \
--header 'Content-Type: application/json' \
--header 'Cookie: XSRF-TOKEN=c79028c8-1089-41a7-a863-4609ef2aa5ed' \
--data-raw '{
"content": {
"TransIdo": "20241009154348",
"OrderType": "1",
"ProvID": "000",
"ECID": "ECID17284582861",
"ECNumber": "13837369748",
"ECMail": "13837369748@ECMail.com",
"Domain": [
"20241009154429.komect.com"
],
"BusiType": "1",
"InfoSecurityTable": "1.xls"
}
}'
```
File diff suppressed because one or more lines are too long
@@ -0,0 +1,43 @@
---
日期: 2024-12-18 09:17
来源: 客响
---
# 问题详情
resources.stgz.org.cn
# 处理过程
resources.stgz.org.cn.81.cdnhwcqir15.com
内容刷新是否可以刷新 resources.stgz.org.cn
# 总结
正哥,帮忙看看,目前,国家林业和草原局(国家公园管理局)下存在两个域名:
真实域名:resources.stgz.org.cn
冲突域名:resources.stgz.org.cn.81.cdnhwcqir15.com
客户计划删除真实域名,删除后希望确认冲突域名是否能够正常刷新。
```
select *
from self_service_domain_config where domain like '%t15.stgz.org.cn%';
# yxsj.stgz.org.cn.65.cdnhwcqir15.com
# t15.stgz.org.cn.13.cdnhwcqir15.com
```
@占小虹 姐,确认一个内容管理刷新场景。
目前,国家林业和草原局(国家公园管理局)下存在两个域名:
真实域名:resources.stgz.org.cn
冲突域名:resources.stgz.org.cn.81.cdnhwcqir15.com
客户计划删除真实域名,删除后希望确认冲突域名是否能够正常刷新。
![](../../../../attachment/images-paste/image-20241218105425750.png)
@@ -0,0 +1,48 @@
---
日期: 2024-12-20 11:02
来源: 客响
---
# 问题详情
![](../../../../attachment/images-uuid/cee12f784f904d1d9ca102cb805fa1b7.png)
# 处理过程
```log
{"accessToken":"2025011307140510493aa0228240f8a57e8d70fb53af9e-0330-1734131645","busType":"BBSS","content":{"ContactInfo":[{"Department":"网络部","ProgressContact":"郑科","ProgressContactPhone":"18280441796","ProgressRole":"省运营经理"}],"OrderNum":"280A241218561167001","PkgSeq":"1734662020556","ProductID":"62800176724","Progress":"CDN平台-运营经理处理"},"domain":"BBSS","envFlag":"1","routeType":"00","routeValue":"998","sessionID":"d0b2d1a0197e4bf68bc29dfaea7090","sign":"727E7282C8B4542981E1E3A171C9E0EF","signMethod":"md5","timeStamp":"20241220103340","transIDO":"d0b2d1a0197e4bf68bc29dfaea7090","version":"1.0.0"}
```
```log
2024-12-20 at 10:32:51 CST ERROR com.cmcc.cdn.platform.transfer.service.impl.BbossInteractiveServiceImpl 530 getNonNull - object: [{"Department":"网络部","ProgressRole":"省运营经理","ProgressContactPhone":"18280441796","ProgressContact":"郑科"}] 非Map类型, json值获取失败. 尝试以List形式解析
2024-12-20 at 10:32:51 CST INFO com.cmcc.cdn.platform.transfer.service.impl.BbossInteractiveServiceImpl 431 sendToBboss - send handle result request url:http://39.135.122.120:14465/api/v2/sync/BBOSS/CDNOrderStatusServ, param:{"sign":"727E7282C8B4542981E1E3A171C9E0EF","sessionID":"d0b2d1a0197e4bf68bc29dfaea7090","accessToken":"2025011307140510493aa0228240f8a57e8d70fb53af9e-0330-1734131645","version":"1.0.0","content":"{\"ContactInfo\":[{\"Department\":\"网络部\",\"ProgressContact\":\"郑科\",\"ProgressContactPhone\":\"18280441796\",\"ProgressRole\":\"省运营经理\"}],\"OrderNum\":\"280A241218561167001\",\"PkgSeq\":\"1734662020556\",\"ProductID\":\"62800176724\",\"Progress\":\"CDN平台-运营经理处理\"}","timeStamp":"20241220103340","envFlag":"1","transIDO":"d0b2d1a0197e4bf68bc29dfaea7090","domain":"BBSS","routeValue":"998","busType":"BBSS","routeType":"00","signMethod":"md5"}
2024-12-20 at 10:32:52 CST INFO com.cmcc.cdn.platform.common.util.HttpUtil 294 sendPostByHttps - 39.135.122.120:14465 failed to respond org.apache.http.NoHttpResponseException: 39.135.122.120:14465 failed to respond
at org.apache.http.impl.conn.DefaultHttpResponseParser.parseHead(DefaultHttpResponseParser.java:141) ~[httpclient-4.5.14.jar!/:4.5.14]
at org.apache.http.impl.conn.DefaultHttpResponseParser.parseHead(DefaultHttpResponseParser.java:56) ~[httpclient-4.5.14.jar!/:4.5.14]
at org.apache.http.impl.io.AbstractMessageParser.parse(AbstractMessageParser.java:259) ~[httpcore-4.4.16.jar!/:4.4.16]
at org.apache.http.impl.DefaultBHttpClientConnection.receiveResponseHeader(DefaultBHttpClientConnection.java:163) ~[httpcore-4.4.16.jar!/:4.4.16]
at org.apache.http.impl.conn.CPoolProxy.receiveResponseHeader(CPoolProxy.java:157) ~[httpclient-4.5.14.jar!/:4.5.14]
at org.apache.http.protocol.HttpRequestExecutor.doReceiveResponse(HttpRequestExecutor.java:273) ~[httpcore-4.4.16.jar!/:4.4.16]
at org.apache.http.protocol.HttpRequestExecutor.execute(HttpRequestExecutor.java:125) ~[httpcore-4.4.16.jar!/:4.4.16]
at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:272) ~[httpclient-4.5.14.jar!/:4.5.14]
at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:186) ~[httpclient-4.5.14.jar!/:4.5.14]
at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89) ~[httpclient-4.5.14.jar!/:4.5.14]
at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:110) ~[httpclient-4.5.14.jar!/:4.5.14]
at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185) ~[httpclient-4.5.14.jar!/:4.5.14]
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83) ~[httpclient-4.5.14.jar!/:4.5.14]
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:108) ~[httpclient-4.5.14.jar!/:4.5.14]
at com.cmcc.cdn.platform.common.util.HttpUtil.sendPostByHttps(HttpUtil.java:285) ~[cdn-core-1.0.0-SNAPSHOT.jar!/:?]
at com.cmcc.cdn.platform.transfer.service.impl.BbossInteractiveServiceImpl.sendToBboss(BbossInteractiveServiceImpl.java:432) ~[cdn-core-1.0.0-SNAPSHOT.jar!/:?]
at com.cmcc.cdn.platform.transfer.service.impl.BbossInteractiveServiceImpl.syncBbossOrderHandleUserListInfo(BbossInteractiveServiceImpl.java:355) ~[cdn-core-1.0.0-SNAPSHOT.jar!/:?]
at com.cmcc.cdn.platform.transfer.controller.FeedbackBbossOrderController.syncBbossOrderHandleUserListInfo(FeedbackBbossOrderController.java:225) ~[classes!/:?]
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_152]
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:1.8.0_152]
```
# 总结
```
<String>2025011307140510493aa0228240f8a57e8d70fb53af9e-0330-1734131645, 生效剩余时间:769218809ms</String>
```
最开始是测了网络和端口。然后通,然后说让试试拉 token 我看了看拉 token 好费劲。我看你写了同步状态接口。就用了那个。订购写的 uuid 随机数,第一次检验了长度,第二次改了成功。我说这个是你们新增的接口看了地址是 https ,良哥看 bss 是 http 他说去改下试试。
@@ -0,0 +1,215 @@
---
日期: 2024-12-24 16:14
来源: 鹏豪
---
# 问题详情
存在 21 个 cache+ 自助删除中域名。
```sql
select *
from self_service_domain_config
where domain in ('www.bgsyy.com',
'www.shiguai.gov.cn',
'zfhcxjsj.baotou.gov.cn',
'www.xingbin.gov.cn',
'www.delinghanews.com',
'www.haibeinews.com',
'www.guoluonews.com',
'www.gonghenews.com',
'www.haidongnews.com',
'www.maqinnews.com',
'www.yushunews.com',
'www.wulannews.com',
'www.guinannews.com',
'www.qhxnw.com',
'www.tedaich.com',
'*.hqjy.net',
'jx.hqjy.net',
'www.xdxy.com.cn',
'*.bddhospital.com',
'www.tjjhqyy.com',
'www.zpol.cn');
```
这三个域名,看下为啥是部署中?比如北京移动的要更新域名,状态就变了?
![](../../../../attachment/images-uuid/1a434e19be0b456fac898eb9e482c4de.png)
# 处理过程
## 回调报文
```log
{
"data": [
{
"percent": 1.0,
"process": false,
"reqType": "SELF_DOMAIN_DELETE",
"targetName": "www.xdxy.com.cn"
},
{
"percent": 1.0,
"process": false,
"reqType": "SELF_DOMAIN_DELETE",
"targetName": "www.tjjhqyy.com"
},
{
"percent": 1.0,
"process": false,
"reqType": "SELF_DOMAIN_DELETE",
"targetName": "*.bddhospital.com"
},
{
"percent": 1.0,
"process": false,
"reqType": "SELF_DOMAIN_DELETE",
"targetName": "www.tedaich.com"
},
{
"percent": 1.0,
"process": false,
"reqType": "SELF_DOMAIN_DELETE",
"targetName": "jx.hqjy.net"
},
{
"percent": 1.0,
"process": false,
"reqType": "SELF_DOMAIN_DELETE",
"targetName": "*.hqjy.net"
}
],
"messageId": "pm28db7a5c4cf8419e8c1be00f19cd8ee1"
}
{
"data": [
{
"percent": 1.0,
"process": false,
"reqType": "SELF_DOMAIN_DELETE",
"targetName": "www.guoluonews.com"
},
{
"percent": 1.0,
"process": false,
"reqType": "SELF_DOMAIN_DELETE",
"targetName": "www.haibeinews.com"
},
{
"percent": 1.0,
"process": false,
"reqType": "SELF_DOMAIN_DELETE",
"targetName": "www.maqinnews.com"
},
{
"percent": 1.0,
"process": false,
"reqType": "SELF_DOMAIN_DELETE",
"targetName": "www.guinannews.com"
},
{
"percent": 1.0,
"process": false,
"reqType": "SELF_DOMAIN_DELETE",
"targetName": "www.wulannews.com"
},
{
"percent": 1.0,
"process": false,
"reqType": "SELF_DOMAIN_DELETE",
"targetName": "www.delinghanews.com"
},
{
"percent": 1.0,
"process": false,
"reqType": "SELF_DOMAIN_DELETE",
"targetName": "www.gonghenews.com"
},
{
"percent": 1.0,
"process": false,
"reqType": "SELF_DOMAIN_DELETE",
"targetName": "www.yushunews.com"
},
{
"percent": 1.0,
"process": false,
"reqType": "SELF_DOMAIN_DELETE",
"targetName": "www.haidongnews.com"
},
{
"percent": 1.0,
"process": false,
"reqType": "SELF_DOMAIN_DELETE",
"targetName": "www.qhxnw.com"
}
],
"messageId": "pm0ace2ab39dfb4d69bf8ad7ab47c01b06"
}
{
"data": [
{
"percent": 1.0,
"process": false,
"reqType": "SELF_DOMAIN_DELETE",
"targetName": "www.shiguai.gov.cn"
},
{
"percent": 1.0,
"process": false,
"reqType": "SELF_DOMAIN_DELETE",
"targetName": "zfhcxjsj.baotou.gov.cn"
}
],
"messageId": "pmdf8980e5b0114b0b9bef837c0255d3b4"
}
{
"data": [
{
"percent": 1.0,
"process": false,
"reqType": "SELF_DOMAIN_DELETE",
"targetName": "www.bgsyy.com"
}
],
"messageId": "pm8c73de55330c41f7b8d83b4ed3a0e586"
}
```
## 处理记录
```
pm28db7a5c4cf8419e8c1be00f19cd8ee1 已处理
pm0ace2ab39dfb4d69bf8ad7ab47c01b06 已处理
pmdf8980e5b0114b0b9bef837c0255d3b4 已处理
pm8c73de55330c41f7b8d83b4ed3a0e586 已处理
pme3fdfc73e6c54f8c81b76801414cfa73 已处理(自行回调)
还剩两个域名:
www.xingbin.gov.cn
pme3fdfc73e6c54f8c81b76801414cfa73 配管还没回调过。
杭研平面很早就下线啦,自行处理。
www.zpol.cn
无任务,看日志应该是就没下发到管道话,也没下发调度。
```
![](../../../../attachment/images-paste/image-20241224173126642.png)
```sql
select *
from pipe_call_back_records
where message_id in ('pmb498cd92a642455cb59c19b893ed3d99',
'pmdccab78377fd4575a6647eb992a768bd',
'pm101b17f9f27048a684dc61a731f59492');
```
# 总结
关于证书通过回滚状态,走定制化流程。
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日期: 2024-12-31 09:32
来源: 鹏豪
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# 问题详情
```
file-enc-hw.chinaswdq.com
```
# 处理过程
https://beian.miit.gov.cn/#/Integrated/recordQuery
工信部未查询到。
![](../../../../attachment/images-uuid/f71c304faac747a8aa21a4ca7e546821.png)
![](../../../../attachment/images-uuid/514726f88c78474db516b2800e6c118e.png)
![](../../../../attachment/images-uuid/894064205e5b4e0d957a351ca42cb77e.png)
# 总结
确实存在入网有域名,但是后边没有了。