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2026-03-01 01:43:46 +08:00
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work/移动杭研/问题处理/2025-04/0401-北京百度网讯科技有限公司，域名配置需求工单。.md
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---
日期: 2025-04-01 08:56
来源: 客响
---
# 问题详情
001-20250320001
001-20250331003
001-20250331004
> 日志：0013d44e9ec38fde
企业名称：北京百度网讯科技有限公司
# 处理过程
![](../../../../attachment/images-uuid/b0a89f92ddee45118c8dd196fe2a7549.png)
客户当时的截图。因为请求超时。`batch_self_domain` 表无记录。
```log
2025.03.31 12:22:30 [0013d44e9ec38fde] [0013d44e9ec38fde] [] [portal-116] [http-nio-8080-exec-4158] ERROR com.cmcc.cdn.platform.selfservice.xinan.XinAnApiService 305 postRequest - 获取信安备案号信息异常, url: http://111.7.202.208:7790/CDNISMS/QueryBeian?dns=, requestConfig: [expectContinueEnabled=false, proxy=null, localAddress=null, cookieSpec=null, redirectsEnabled=true, relativeRedirectsAllowed=true, maxRedirects=50, circularRedirectsAllowed=false, authenticationEnabled=true, targetPreferredAuthSchemes=null, proxyPreferredAuthSchemes=null, connectionRequestTimeout=20000, connectTimeout=20000, socketTimeout=30000, contentCompressionEnabled=true, normalizeUri=true], requestParamMap: ["alimov2.a.kwimgs.com","ali2.a.yximgs.com"] java.lang.RuntimeException: request socket timeout, url: http://111.7.202.208:7790/CDNISMS/QueryBeian?dns=
```
今天早晨下载校验结果发现有备案号了，应该是 2025-04-01 02:00:10 的时候定时任务刷新了 `batch_self_domain` 表。
# 总结
引导客户重试。已正常流转。
![](../../../../attachment/images-paste/image-20250401100824570.png)
work/移动杭研/问题处理/2025-04/0402-华为云计算技术有限公司，备案号被刷为 `黔ICP备20004760号-29`。.md
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work/移动杭研/问题处理/2025-04/0411-xh.xn--jvr371j48bzyt.cn 信安信息异常。.md
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---
日期: 2025-04-11 09:44
来源: 鹏豪
---
# 问题详情
信安巡检异常：
![](../../../../attachment/images-paste/image-20250411094635075.png)
# 处理过程
该域名未获得工业和信息化部许可。
![](../../../../attachment/images-paste/image-20250411094649025.png)
# 总结
手动清理。
work/移动杭研/问题处理/2025-04/0425-591A250326536684001结果反馈失败.md
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日期: 2025-04-25 11:34
来源: 告警
---
# 问题详情
```
告警标题:调用BBOSS接口失败告警
告警描述:监控调用BBOSS接口结果
告警级别:二级告警
告警处理:请联系IBS运营、研发同事介入处理，具体排查原因
告警触发时间:2025-04-25 09:09:01
告警流水号:b9cdd62cdbb89ffe
告警正文:试用工单: 591A250326536684001结果反馈失败, 网状网应答错误代码:20506, 应答错误描述:落地方返回的应答消息体验证失败，具体错误见RspDesc信息
RESPONSE_SIGN_63("20506", "Response body parameter invalidate", "落地方返回的应答消息体验证失败，具体错误见RspDesc信息"),
```
# 处理过程
![](../../../../attachment/images-paste/image-20250425113517353.png)
# 总结
对方设置参数限制。取消反馈。
work/移动杭研/问题处理/2025-04/0425-异常告警.md
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---
日期: 2025-04-25 08:52
来源: 告警
---
# 问题详情
![](../../../../attachment/images-paste/image-20250425085220502.png)
# 处理过程
```
08:40:02.804
2025-04-25 00:40:02 [022791a285f7ddf4] [022791a285f7ddf4] [] [portal-117] [pool-104-thread-158] INFO com.cmcc.cdn.platform.common.util.HttpUtil 342 doHttpRequest2 - url:http://39.136.113.82:8081/statistic/bss/mul/flow, method:post, 返回的状态码为:200
08:40:02.804
2025-04-25 00:40:02 [022791a285f7ddf4] [022791a285f7ddf4] [] [portal-117] [pool-104-thread-200] INFO com.cmcc.cdn.platform.common.util.HttpUtil 342 doHttpRequest2 - url:http://39.136.113.82:8081/statistic/bss/mul/flow, method:post, 返回的状态码为:200
08:40:02.804
2025-04-25 00:40:02 [022791a285f7ddf4] [022791a285f7ddf4] [] [portal-117] [pool-104-thread-182] INFO com.cmcc.cdn.platform.common.util.HttpUtil 342 doHttpRequest2 - url:http://39.136.113.82:8081/statistic/bss/mul/flow, method:post, 返回的状态码为:200
08:40:33.650
2025-04-25 00:40:31 [022791a285f7ddf4] [022791a285f7ddf4] [] [portal-117] [pool-104-thread-152] ERROR com.cmcc.cdn.platform.common.util.HttpUtil 506 getResponse - 执行POST请求http://39.136.113.82:8081/statistic/bss/mul/flow时，发生异常！org.apache.http.conn.ConnectTimeoutException: Connect to 39.136.113.82:8081 [/39.136.113.82] failed: connect timed out
08:40:33.650
2025-04-25 00:40:31 [022791a285f7ddf4] [022791a285f7ddf4] [] [portal-117] [pool-104-thread-152] ERROR com.cmcc.cdn.platform.common.util.HttpUtil 506 getResponse - 执行POST请求http://39.136.113.82:8081/statistic/bss/mul/flow时，发生异常！org.apache.http.conn.ConnectTimeoutException: Connect to 39.136.113.82:8081 [/39.136.113.82] failed: connect timed out
08:40:33.650
2025-04-25 00:40:31 [022791a285f7ddf4] [022791a285f7ddf4] [] [portal-117] [http-nio-8080-exec-32] INFO com.cmcc.cdn.platform.selfservice.service.impl.ProductIdChargeInfoServiceImpl 307 handleProvinceDimensionsRequest - com.cmcc.cdn.platform.common.exceptions.PlatformException: 订购关系计费数据查询失败 java.util.concurrent.ExecutionException: com.cmcc.cdn.platform.common.exceptions.PlatformException: 订购关系计费数据查询失败
at java.util.concurrent.FutureTask.report(FutureTask.java:122) ~[?:1.8.0_152]
at java.util.concurrent.FutureTask.get(FutureTask.java:192) ~[?:1.8.0_152]
at com.cmcc.cdn.platform.selfservice.service.impl.ProductIdChargeInfoServiceImpl.handleProvinceDimensionsRequest(ProductIdChargeInfoServiceImpl.java:303) ~[cdn-service-1.0.0-SNAPSHOT.jar!/:?]
at com.cmcc.cdn.platform.selfservice.service.impl.ProductIdChargeInfoServiceImpl.productIdChargeInfoQuery(ProductIdChargeInfoServiceImpl.java:155) ~[cdn-service-1.0.0-SNAPSHOT.jar!/:?]
at com.cmcc.cdn.platform.selfservice.controller.ProductIdChargeInfoController.productIdChargeInfoQuery(ProductIdChargeInfoController.java:116) ~[classes!/:?]
at com.cmcc.cdn.platform.selfservice.controller.ProductIdChargeInfoController$$FastClassBySpringCGLIB$$e790fabe.invoke(<generated>) ~[classes!/:?]
at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:218) ~[spring-core-5.3.28.jar!/:5.3.28]
at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:793) ~[spring-aop-5.3.28.jar!/:5.3.28]
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163) ~[spring-aop-5.3.28.jar!/:5.3.28]
at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.proceed(CglibAopProxy.java:763) ~[spring-aop-5.3.28.jar!/:5.3.28]
at org.springframework.validation.beanvalidation.MethodValidationInterceptor.invoke(MethodValidationInterceptor.java:123) ~[spring-context-5.3.28.jar!/:5.3.28]
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186) ~[spring-aop-5.3.28.jar!/:5.3.28]
at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.proceed(CglibAopProxy.java:763) ~[spring-aop-5.3.28.jar!/:5.3.28]
at org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:708) ~[spring-aop-5.3.28.jar!/:5.3.28]
at com.cmcc.cdn.platform.selfservice.controller.ProductIdChargeInfoController$$EnhancerBySpringCGLIB$$9e0a9538.productIdChargeInfoQuery(<generated>) ~[classes!/:?]
at sun.reflect.GeneratedMethodAccessor774.invoke(Unknown Source) ~[?:?]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_152]
at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_152]
at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:205) ~[spring-web-5.3.34.jar!/:5.3.33]
at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:150) ~[spring-web-5.3.34.jar!/:5.3.33]
at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:117) ~[spring-webmvc-5.3.28.jar!/:5.3.28]
at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:895) ~[spring-webmvc-5.3.28.jar!/:5.3.28]
at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:808) ~[spring-webmvc-5.3.28.jar!/:5.3.28]
at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:87) ~[spring-webmvc-5.3.28.jar!/:5.3.28]
at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:1072) ~[spring-webmvc-5.3.28.jar!/:5.3.28]
at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:965) ~[spring-webmvc-5.3.28.jar!/:5.3.28]
at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:1006) ~[spring-webmvc-5.3.28.jar!/:5.3.28]
```
# 总结
```
62500148407
62500134979
62500180330
```
线程数过多，大数据超时。
work/移动杭研/问题处理/2025-04/0429-vocational.hainan.smartedu.cn信安同步问题.md
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日期: 2025-04-29 09:51
来源: 客响
---
# 问题详情
vocational.hainan.smartedu.cn@田卓 田总看看这个域名
![](../../../../attachment/images-uuid/db443cf904354cadaa0305e976881d8e.png)
# 处理过程
898A250326637028001_001
![](../../../../attachment/images-paste/image-20250429095610019.png)
# 总结
信安测校验规则，要么是不加区号，要么区号加 `-`。
work/移动杭研/问题处理/2025-04/0429-中国移动通信集团北京公司有限公司、安徽山水空间装饰股份有限公司信安数据处理。.md
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---
日期: 2025-04-29 09:51
来源: 客响
---
# 问题详情
中国移动通信集团北京公司有限公司
这个企业，看看是否上报重复了，我看内容一样
安徽山水空间装饰股份有限公司
这家下边没有域名了，需要删除一下用户
# 处理过程
EnGJwJjOT_uBouhi
这个是没有的。
那我这边稍后处理下企业信息：WKIksKhsl、EnGJwJjOT
# 总结
```log
2025-04-28 02:00:38 [9536a10825af38b2] [9536a10825af38b2] [] [portal-116] [http-nio-8080-exec-723] INFO com.cmcc.cdn.platform.selfservice.service.impl.BigCloudBasicInfoServiceImpl 972 lambda$repeatXinan$0 - 【请求信安接口】同步请求, param:{"add_user_info_list":[{"add":"北京市东城区东直门南大街7号","domain_info":[{"distribute_prov":["10000"],"domain":"cs.bj.chinamobile.com","domain_id_cdnsys":"EnGJwJjOT_uBouhi","introduce_prov":"000","reg_id":"京ICP备05002571号-1","source_list":["211.136.64.40"],"top_domain":"com","user_id_cdn":"EnGJwJjOT"}],"id_number":"91110000722611700L","id_type":1,"officer_email":"","officer_employee":"伍彦霖","officer_id_no":"360103199604280021","officer_id_type":2,"officer_mobile":"13811609473","officer_tel":"","prov_id_list":["000"],"unit_name":"中国移动通信集团北京公司有限公司","unit_nature":4,"user_id_cdn":"EnGJwJjOT"}]}
10:00:39.952
2025-04-28 02:00:39 [9536a10825af38b2] [9536a10825af38b2] [] [portal-116] [http-nio-8080-exec-723] INFO com.cmcc.cdn.platform.common.util.HttpUtil 342 doHttpRequest2 - url:https://111.7.202.192:5151/v1.0/add_user_info, method:post, 返回的状态码为:200
```
下发 BPM 失败导致信安问题。