---
日期: 2025-07-21 11:32
来源: 客响
---

# 问题详情

![](../../../../attachment/images-paste/image-20250721113244672.png)

250A231130605058001

按照未注销关单。

# 处理过程

order_info（orderState）

order_process

order_cancel_info（orderState）

order_info_history_record

# 总结

各位领导好！

为配合配合集客大厅，需后台关单。工单号：250A231130605058001。集团客户名称：咪咕互动娱乐有限公司

需 @李英浩 协助在 portal 后端数据库中执行 SQL 关闭工单：

UPDATE cdnpro.order_info SET result = '注销完成', order_state = 5 WHERE order_num = '250A231130605058001' AND result = '待处理' AND order_state = 2;

UPDATE cdnpro.order_cancel_info SET cancel_stage = 2, order_state = 5, remark = '配合集客大厅，后台关单。' WHERE order_num = '250A231130605058001' AND cancel_stage = 2 AND order_state = 2;

UPDATE cdnpro.order_process SET status = 1 WHERE order_info_id = 2178 AND status = 0;