--- 日期: 2024-02-19 11:22 来源: 客响 --- # 问题详情 "domain_id_cdnsys" : "etjdNpxqo_csCUYi" "name" : "www.wenpaiting.com" "unit_name" : " 江苏恒大助业网络科技有限公司 " "user_id_cdn" : "etjdNpxqo" "sync_time" : "2021-09-07 18:01:59" # 处理过程 ![](../../../../attachment/images-paste/image-20240219112506083.png) nBUFoj9tWyvoKXuQ 库中不存在 ![](../../../../attachment/images-paste/image-20240220154222564.png) ![](../../../../attachment/images-paste/image-20240220161424074.png) # 代码位置 ```sql select id from work_order where code = 'nBUFoj9tWyvoKXuQ'; select is_adapt from work_order_cache_domain where work_order_id = '290049'; select * from work_order_machine_persist where machine_id = 'nBUFoj9tWyvoKXuQ'; -- 5513 select * from work_order_machine_persist_process where machine_persist_id = 5513; '24263', '24264', '24366', '28321' select * from work_order_machine_process where id in ('24263', '24264', '24366', '28321'); 28321,ICP_CHECK,ICP_CHECKING,2022-03-03 07:30:33,1125 ``` /workorder/approve com.cmcc.cdn.platform.selfservice.controller.NewWorkOrderController#approve com.cmcc.cdn.platform.selfservice.order.WorkOrderServiceImpl#approve com.cmcc.cdn.platform.selfservice.service.impl.CacheDomainWorkOrderServiceImpl#detail ```java actions = WorkOrderActionAdapter.obtainActions(MachineName.CACHE_DOMAIN_CONFIG, state, p).stream().distinct().collect(Collectors.toList()); ``` com.cmcc.cdn.platform.selfservice.statemachine.WorkOrderAdaptAction#obtainActions 领导好! 接客响问题域名 www.wenpaiting.com 在信安系统存在,但 IBS 平台未配置。经排查 2021-09-07 有一个在途 cache+ 域名配置工单(nBUFoj9tWyvoKXuQ)。运营人员已与客户沟通无需引入,需申请执行 SQL 语句进行后台关单,并同步信安删除。 SQL: UPDATE work_order SET approving_mobile = NULL, dealer = NULL, status = 'finished' WHERE code = 'nBUFoj9tWyvoKXuQ'; ![](../../../../attachment/images-paste/image-20240220165929765.png) # 总结 @叉个腰 露脸 辛苦帮忙看下 nBUFoj9tWyvoKXuQ 这个工单客户是不需要了吗?创单时间:2021-09-07T18:02:56 未完结。江苏|张智杰: 提交。 ![](../../../../attachment/images-paste/image-20240220092649876.png) ![](../../../../attachment/images-paste/image-20240220185405877.png) # 问题日志