---
日期: 2025-04-01 08:56
来源: 客响
---

# 问题详情

001-20250320001

001-20250331003

001-20250331004

> 日志：0013d44e9ec38fde

企业名称：北京百度网讯科技有限公司

# 处理过程

![](../../../../attachment/images-uuid/b0a89f92ddee45118c8dd196fe2a7549.png)

客户当时的截图。因为请求超时。`batch_self_domain` 表无记录。

```log
2025.03.31 12:22:30 [0013d44e9ec38fde] [0013d44e9ec38fde] [] [portal-116] [http-nio-8080-exec-4158] ERROR com.cmcc.cdn.platform.selfservice.xinan.XinAnApiService 305 postRequest - 获取信安备案号信息异常, url: http://111.7.202.208:7790/CDNISMS/QueryBeian?dns=, requestConfig: [expectContinueEnabled=false, proxy=null, localAddress=null, cookieSpec=null, redirectsEnabled=true, relativeRedirectsAllowed=true, maxRedirects=50, circularRedirectsAllowed=false, authenticationEnabled=true, targetPreferredAuthSchemes=null, proxyPreferredAuthSchemes=null, connectionRequestTimeout=20000, connectTimeout=20000, socketTimeout=30000, contentCompressionEnabled=true, normalizeUri=true], requestParamMap: ["alimov2.a.kwimgs.com","ali2.a.yximgs.com"] java.lang.RuntimeException: request socket timeout, url: http://111.7.202.208:7790/CDNISMS/QueryBeian?dns=
```

今天早晨下载校验结果发现有备案号了，应该是 2025-04-01 02:00:10 的时候定时任务刷新了 `batch_self_domain` 表。

# 总结

引导客户重试。已正常流转。

![](../../../../attachment/images-paste/image-20250401100824570.png)