# 试用工单 ## 问题汇总 ~~1、辛苦走用例的时候阶段反馈和验收反馈请求中工单号改为发单工单号。~~ ~~2、需要上传 excle 到附件服务器，再次自测。~~ ~~3、目前退回工单回调 BBOSS 参数中，无接口文档中的 试用结果原因（Reason） 字段，这个你知道是什么背景吗？~~ ![](../../../../attachment/images-paste/image-20240114105801612.png) ![](../../../../attachment/images-paste/image-20240114104200513.png) ![](../../../../attachment/images-paste/image-20240114103523703.png) ~~4、第二点，验收失败后，就是直接显示：验收不通过。没有后边括号的中的那些说明的东西。~~ ![](../../../../attachment/images-uuid/ddf53f13ea5c4c2b936190960d2f6b8d.png) ![](../../../../attachment/images-uuid/fa960a4290514455a2a0e40ac60daf0b.png) ## 前置条件 ![](../../../../attachment/images-paste/image-20240115110453869.png) ![](../../../../attachment/images-paste/image-20240115110435445.png) ## 请求报文 ``` http://172.21.16.40:8030/api/v2/sync/BBOSS/OpportunityTrialServ {     "content": {         "OrderNum": "01151102_33",         "ProvID": "250",         "ECID": "20240115110236",         "ProductID": "20240115110236",         "ECName": "ECName0115",         "IndustryID": "03",         "Sales": "Sales0115",         "SalesNumber": "13166076445",         "CustManager": "CustManager",         "CustManagerNumber": "13166076445",         "ECContact": "ECContact0115",         "ECNumber": "13166076445",         "ECMail": "13166076445@qq.com",         "Summit": "200",         "TimeLength": "3",         "Income": "20",         "TestStart": "20230516",         "TestDuration": "10",         "BusinessLimit": "1",         "TestContent": [             {                 "TestType": "1",                 "DevReq": "20240115105915.komect.com"             }         ],         "ProdType": "1",         "InfoSecurity": "test12.xlsx",         "InfoSecurityTable": "信安导入模板.xls",         "BusiInfo": "test32.xlsx"     } } ``` ## 响应报文 ``` {     "transIDO": null,     "cutOffDay": null,     "transIDH": "abc",     "transIDHTime": "20240115110624",     "response": {         "rspCode": "00000",         "rspDesc": "成功"     } } ``` 工单流转到集团业务管理员 ![](../../../../attachment/images-paste/image-20240115110940789.png) 流转到江苏省业务管理员 工单流转至江苏省运营经理 ![](../../../../attachment/images-paste/image-20240115111250226.png) ## 下发 BPM ![](../../../../attachment/images-paste/image-20240115111451750.png) ``` { "accessSystem":"IBS", "account":"CDN-IBS", "code":"01151102_33", "createDate":"2024-01-15 11:06:24", "data":{ "cdn_type":"web", "domains":[ "20240115105915.komect.com" ], "filelist":[ { "name":"test12.xlsx" }, { "name":"test32.xlsx" } ], "nameOfClient":"ECName0115", "numberOfDoamin":1, "operMail":"1966533429@qq.comabc", "operTel":"18827304728", "operUser":"江苏运营经理", "sourceBasis":"01151102_33", "sourceOfDemand":"ESOP（IBS平台）", "summaryOfDemand":"", "titleOfDemand":"商机与试用工单" }, "processType":"0", "prodType":"1", "province":"JS", "userList":[ { "userMail":"13356567878@163.com", "userName":"13356567878sa01", "userTel":"13356567878" }, { "userMail":"13378789090@163.com", "userName":"13378789090sa02", "userTel":"13378789090" } ] } ``` ## 阶段反馈 ![](../../../../attachment/images-paste/image-20240115111620547.png) ## 注销话单 ![](../../../../attachment/images-paste/image-20240115140853734.png) ![](../../../../attachment/images-paste/image-20240114105743716.png) ## 1.响应成功，验收结果反馈 IBS，工单列表中“工单处理结果”展示“验收不通过”； ![](../../../../attachment/images-paste/image-20240115112320151.png) ## 2.工单审批流处理动作：验收不通过，详情根据 BPM 实际反馈结果进行展示； ![](../../../../attachment/images-paste/image-20240115143636014.png) ![](../../../../attachment/images-paste/image-20240115112344114.png) ## 3.下发删除话单记录，删除域名 ``` 2024-01-15 03:22:39 [,,,,] [Thread-17] INFO com.cmcc.cdn.platform.selfservice.service.impl.BBossAndDssInteractiveServiceImpl$1 795 run - 下发话单请求参数， url:http://172.21.45.140:8030/api/ibs/dss/statement/configure/response, param:{"productInfos":[{"billingMethod":"1","businessType":"1","cancelStatus":"2","cancelTime":"20240115112239","domain":"20240115105915.komect.com","enterpriseId":"20240115110236","enterpriseName":"ECName0115","infoType":"1","jobId":"01151102_33","productId":"1","province":"250"}]} 2024-01-15 03:22:39 [,,,,] [Thread-17] INFO com.cmcc.cdn.platform.selfservice.service.impl.BBossAndDssInteractiveServiceImpl 1399 sendRequest - 计费话单-带宽数据获取 请求信息 method:post, url:http://172.21.45.140:8030/api/ibs/dss/statement/configure/response, reqString:{"productInfos":[{"billingMethod":"1","businessType":"1","cancelStatus":"2","cancelTime":"20240115112239","domain":"20240115105915.komect.com","enterpriseId":"20240115110236","enterpriseName":"ECName0115","infoType":"1","jobId":"01151102_33","productId":"1","province":"250"}]} 2024-01-15 03:22:39 [,,,,] [Thread-17] INFO com.cmcc.cdn.platform.common.util.HttpUtil 342 doHttpRequest2 - url:http://172.21.45.140:8030/api/ibs/dss/statement/configure/response, method:post, 返回的状态码为:200 2024-01-15 03:22:39 [,,,,] [Thread-17] INFO com.cmcc.cdn.platform.common.util.HttpUtil 348 doHttpRequest2 - url:http://172.21.45.140:8030/api/ibs/dss/statement/configure/response, method:post, 返回的请求体：{"result":null,"code":200,"message":"成功"} 2024-01-15 03:22:39 [,,,,] [Thread-17] INFO com.cmcc.cdn.platform.selfservice.service.impl.BBossAndDssInteractiveServiceImpl 1402 sendRequest - 计费话单-带宽数据获取 响应信息, status: 200, response:{"resp":"{\"result\":null,\"code\":200,\"message\":\"成功\"}","status":"200"} 2024-01-15 03:22:40 [,,,,] [Thread-17] INFO com.cmcc.cdn.platform.selfservice.service.impl.BBossAndDssInteractiveServiceImpl$1 843 run - 更新试用域名计费信息, 试用话单全量域名:[20240115105915.komect.com], 已开通计费的域名:[], 无需计费的域名:[20240115105915.komect.com] ``` ## 4.验收结果反馈集客大厅为回退 ``` 2024-01-15 03:22:39 [ibs-portal:chiqingguo94.cmp11428.openpf:8080,,,,] [http-nio-8080-exec-3] INFO com.cmcc.cdn.platform.selfservice.service.impl.BBossAndDssInteractiveServiceImpl 360 feedBackPreAndTestOrder - feedback test order handle resquest {"content":{"BackFlag":"1","BackReason":"验收不通过","CDNContact":"江苏运营经理","CDNNumber":"18827304728","OrderNum":"01151102_33"}} ``` ![](../../../../attachment/images-paste/image-20240115112607574.png) ![](../../../../attachment/images-uuid/3de0b83a687b4843a64031a799fcdbe2.png) ![](../../../../attachment/images-paste/image-20240115181409575.png) ![](../../../../attachment/images-paste/image-20240115181353084.png) 工单不会立刻就是试用流量耗尽。