---
日期: 2024-02-19 09:54
来源: 客响
---

# 问题详情

青岛网信信息科技有限公司 商机与试用订单号：NO.210A240109431808001 客户有上传信安表，但是再域名管理没有信安的信息

![](../../../../attachment/images-uuid/e4929126555a4f07aaeef7d27e50dd4f.png)

客户又提供了 4 个

'csig-1251540733-sh-chinamobile.i0i0.cn',

'emcd-oss.eastmoney.com',

'wwdl.shyp.gov.cn',

'ds2.ppos.com' (存在信安信息，无需处理)

# 处理过程

## 信安表无记录

![](../../../../attachment/images-paste/image-20240219095915833.png)

## 工单验收反馈时间

2024-01-15 10:25:51

## 问题日志

![](../../../../attachment/images-paste/image-20240219101029444.png)

## 文件服务器

```
fileDownloadDirectory: "/outgoing/CDN"
address: "117.128.1.126"
port: "10042"
sftpUsername: "sftpcdnp"
sftpPassword: "Sftp_Cdnp2!"
```

拉取 BBOSS 的试用单信安附件,工单类型为：2,域名为：==vodtest.manlaxy.com==, 信安附件名为：210A240109431808001_50004010083_20240111104206.xlsx

bss 服务器

![](../../../../attachment/images-uuid/3373661eaaa34408ac8434fd5fb682ea.png)

![](../../../../attachment/images-uuid/24debb9705ec4abe8e7fc7045d98f4b2.png)

## 问题 1 域名

```json
{

    "add_user_info_list": [

        {

            "add": "北京市朝阳区东风镇东枫德必 c 栋 1 层 c1",

            "domain_info": [

                {

                    "distribute_prov": [

                        "551",

                        "100",

                        "591",

                        "931",

                        "200",

                        "771",

                        "851",

                        "898",

                        "311",

                        "371",

                        "451",

                        "270",

                        "731",

                        "431",

                        "250",

                        "791",

                        "240",

                        "471",

                        "951",

                        "971",

                        "531",

                        "351",

                        "290",

                        "210",

                        "280",

                        "220",

                        "891",

                        "991",

                        "871",

                        "571",

                        "230"

                    ],

                    "domain": "vodtest.manlaxy.com",

                    "domain_id_cdnsys": "jERiixMeU_sxtYZt",

                    "introduce_prov": "210",

                    "reg_id": "冀ICP备2022004811号-3",

                    "source_list": [

                        "origin.s.manlaxy.com"

                    ],

                    "top_domain": "com",

                    "user_id_cdn": "jERiixMeU"

                }

            ],

            "id_number": "91131001MA0ELE1768",

            "id_type": 1,

            "officer_email": "",

            "officer_employee": "刘洋",

            "officer_id_no": "210404198209082434",

            "officer_id_type": 2,

            "officer_mobile": "18910285873",

            "officer_tel": "",

            "prov_id_list": [

                "210"

            ],

            "unit_name": "廊坊数云科技有限公司",

            "unit_nature": 4,

            "user_id_cdn": "jERiixMeU"

        }

    ]

}
```

## 剩余 3 个问题域名

![](../../../../attachment/images-paste/image-20240219140908893.png)

![](../../../../attachment/images-paste/image-20240219140914129.png)

![](../../../../attachment/images-paste/image-20240219140918134.png)

### 域名 1

csig-1251540733-sh-chinamobile.i0i0.cn       210A231110335750001（2023-11-10 14:11:03）        2023-11-14 14:51:44

![](../../../../attachment/images-paste/image-20240219141857718.png)

![](../../../../attachment/images-paste/image-20240219142040876.png)

### 域名 2

emcd-oss.eastmoney.com                              210A230918253262001（2023-09-20 10:17:04）        2023-10-12 14:54:11

![](../../../../attachment/images-paste/image-20240219143206659.png)

个数不符合

### 域名 3

wwdl.shyp.gov.cn                                            210A230629137521001（2023-07-06 14:29:53）        2023-07-14 09:52:19

![](../../../../attachment/images-paste/image-20240219144724978.png)

![](../../../../attachment/images-paste/image-20240219144749676.png)

![](../../../../attachment/images-paste/image-20240219175055598.png)

com.cmcc.cdn.platform.selfservice.service.impl.BigCloudBasicInfoServiceImpl#sendUnitInformation

![](../../../../attachment/images-paste/image-20240219175125590.png)

![](../../../../attachment/images-paste/image-20240219175201642.png)

```json
/v1.0/add_user_info

{
    "add_user_info_list":[
        {
            "add":"上海市杨浦区惠民路800号3号楼3楼",
            "deleted":false,
            "domain_info":[
                {
                    "deleted":false,
                    "distribute_prov":[
                        "210",
                        "571",
                        "791",
                        "471",
                        "280",
                        "531",
                        "371",
                        "731",
                        "250",
                        "100",
                        "551",
                        "220",
                        "230",
                        "311",
                        "351",
                        "240",
                        "431",
                        "451",
                        "591",
                        "270",
                        "200",
                        "771",
                        "898",
                        "851",
                        "871",
                        "891",
                        "290",
                        "931",
                        "971",
                        "951",
                        "991"
                    ],
                    "domain":"wwdl.shyp.gov.cn",
                    "domain_id_cdnsys":"BwvSOSCAf_kvSbDK",
                    "reg_id":"沪ICP备2021037482号-1",
                    "source_list":[
                        "180.163.105.202"
                    ],
                    "top_domain":"gov.cn",
                    "user_id_cdn":"BwvSOSCAf"
                }
            ],
            "id_number":"12310110358919986H",
            "id_type":4,
            "officer_email":"kongruifeng@shyp.gov.cn",
            "officer_employee":"孔锐锋",
            "officer_id_no":"342425199111280114",
            "officer_id_type":2,
            "officer_mobile":"13918020681",
            "officer_tel":"021-25032474",
            "prov_id_list":[
                "210"
            ],
            "unit_name":"上海市杨浦区大数据中心\n（上海市杨浦区行政服务事务中心）",
            "unit_nature":3,
            "user_id_cdn":"BwvSOSCAf",
            "zip_code":200082
        }
    ]
}
```

com.cmcc.cdn.platform.selfservice.service.impl.BigCloudBasicInfoServiceImpl#createInformationWorkOrder

# 代码位置

com.cmcc.cdn.platform.selfservice.service.bpm.impl.BpmManageServiceImpl#testOrTestChangeSecurityHandle

# 总结

210A240109431808001 工单下域名 vodtest.manlaxy.com 在 2024-01-15 10:25 进行验收。因信安信息下载失败导致未存储同步信安信息。

目前生产 6.17.0 版本已变更附件拉取方式。

需让运营经理进行信安补录。

数组越界：因第一次同步企业信息异常，存在残留数据，所以补录工单提交失败。需后台处理直接同步企业和域名全量数据。已完成。

# 问题日志

```log
2024-01-15 02:25:22 [ibs-portal:sh-ibs01.shlg.cmcdn.net:8080,,,,] [ibs-task-thread-1] INFO com.cmcc.cdn.platform.selfservice.service.bpm.impl.BpmManageServiceImpl 508 syncXianAndSendEmail - 信安同步信息

2024-01-15 02:25:22 [ibs-portal:sh-ibs01.shlg.cmcdn.net:8080,,,,] [ibs-task-thread-1] INFO com.cmcc.cdn.platform.selfservice.service.bpm.impl.BpmManageServiceImpl 4811 syncXinAn - 点播域名验收反馈之后，开始同步域名信安，验收反馈回调报文的唯一标识code为：210A240109431808001

2024-01-15 02:25:22 [ibs-portal:sh-ibs01.shlg.cmcdn.net:8080,,,,] [http-nio-8080-exec-16] INFO com.cmcc.cdn.platform.selfservice.annotation.log.LogRecordAop 45 logRecordAround - code 210A240109431808001 执行类和方法：com.cmcc.cdn.platform.selfservice.service.bpm.impl.BpmManageServiceImpl uniCastCallBackProcess， cost：102

2024-01-15 02:25:22 [ibs-portal:sh-ibs01.shlg.cmcdn.net:8080,,,,] [ibs-task-thread-1] INFO com.cmcc.cdn.platform.selfservice.service.bpm.impl.BpmManageServiceImpl 4821 syncXinAn - BPM验收反馈回调报文中有配置信息且验收通过，开始同步域名信安，回调报文的唯一标识code为：210A240109431808001

2024-01-15 02:25:22 [ibs-portal:sh-ibs01.shlg.cmcdn.net:8080,,,,] [ibs-task-thread-1] INFO com.cmcc.cdn.platform.selfservice.service.impl.DomainICPServiceImpl 91 getDomainIcp - getDomainIcp() -> 信安备案号查询，param:["vodtest.manlaxy.com"]

2024-01-15 02:25:22 [ibs-portal:sh-ibs01.shlg.cmcdn.net:8080,,,,] [ibs-task-thread-1] INFO com.cmcc.cdn.platform.selfservice.xinan.XinAnApiService 110 getDomainsIcp - getDomainsICP() -> param:["vodtest.manlaxy.com"]

2024-01-15 02:25:22 [ibs-portal:sh-ibs01.shlg.cmcdn.net:8080,,,,] [ibs-task-thread-1] INFO com.cmcc.cdn.platform.selfservice.xinan.XinAnApiService 98 lambda$static$0 - ICP_QUERY_URL-http://117.136.191.91:7790/CDNISMS/QueryBeian?dns=被移除, 原因:EXPIRED

2024-01-15 02:25:22 [ibs-portal:sh-ibs01.shlg.cmcdn.net:8080,,,,] [ibs-task-thread-1] INFO com.cmcc.cdn.platform.selfservice.xinan.XinAnApiService 293 postRequest - 获取信安备案号信息参数, url: http://117.136.191.91:7790/CDNISMS/QueryBeian?dns=, requestConfig: [expectContinueEnabled=false, proxy=null, localAddress=null, cookieSpec=null, redirectsEnabled=true, relativeRedirectsAllowed=true, maxRedirects=50, circularRedirectsAllowed=false, authenticationEnabled=true, targetPreferredAuthSchemes=null, proxyPreferredAuthSchemes=null, connectionRequestTimeout=20000, connectTimeout=20000, socketTimeout=30000, contentCompressionEnabled=true, normalizeUri=true], requestParamMap: ["vodtest.manlaxy.com"]

2024-01-15 02:25:22 [ibs-portal:sh-ibs01.shlg.cmcdn.net:8080,,,,] [http-nio-8080-exec-16] INFO com.cmcc.cdn.platform.api.service.impl.ProductTrialServiceImpl 624 getProductAndConfigedDomains - ----result is: [{"domains":[{"areas":["210","571","791","471","280","531","371","731","250","100","551","220","230","311","351","240","431","451","591","270","200","771","898","851","871","891","290","931","971","951","991"],"domain":"vodtest.manlaxy.com"}],"productId":"2","state":3}]----

2024-01-15 02:25:22 [ibs-portal:sh-ibs01.shlg.cmcdn.net:8080,,,,] [ibs-task-thread-1] INFO com.cmcc.cdn.platform.selfservice.xinan.XinAnApiService 296 postRequest - 获取信安备案号信息参数, url: http://117.136.191.91:7790/CDNISMS/QueryBeian?dns=, requestConfig: [expectContinueEnabled=false, proxy=null, localAddress=null, cookieSpec=null, redirectsEnabled=true, relativeRedirectsAllowed=true, maxRedirects=50, circularRedirectsAllowed=false, authenticationEnabled=true, targetPreferredAuthSchemes=null, proxyPreferredAuthSchemes=null, connectionRequestTimeout=20000, connectTimeout=20000, socketTimeout=30000, contentCompressionEnabled=true, normalizeUri=true], requestParamMap: ["vodtest.manlaxy.com"], result:{"vodtest.manlaxy.com":"true_冀ICP备2022004811号-3"}

2024-01-15 02:25:22 [ibs-portal:sh-ibs01.shlg.cmcdn.net:8080,,,,] [ibs-task-thread-1] INFO com.cmcc.cdn.platform.selfservice.service.bpm.impl.BpmManageServiceImpl 4856 syncXinAn - 点播域名vodtest.manlaxy.com同步信安, 业务工单类型为：PREORDER，同步方法为：testOrTestChangeSecurityHandle

2024-01-15 02:25:22 [ibs-portal:sh-ibs01.shlg.cmcdn.net:8080,,,,] [http-nio-8080-exec-16] INFO com.cmcc.cdn.platform.selfservice.pojo.bboss.BbossOrderInteractiveInfoVO 114 calculateSign - sign originalString:7iUu9U1NYYaccessToken202402031000037116c656dafb43b8ac739c94d57dbef4-0330-1704333603busTypeBBSScontent{"BackFlag":"0","CDNContact":"周琦慧","CDNNumber":"13816940195","EndTime":"20240214","OrderNum":"210A240109431808001","Reason":"2","StartTime":"20240115"}domainBBSSenvFlag1routeType00routeValue998sessionIDc336737ed97640edbc6724c7625b78signMethodmd5timeStamp20240115102522transIDOc336737ed97640edbc6724c7625b78version1.0.07iUu9U1NYY

2024-01-15 02:25:22 [ibs-portal:sh-ibs01.shlg.cmcdn.net:8080,,,,] [http-nio-8080-exec-11] INFO com.cmcc.cdn.platform.selfservice.annotation.InterFaceResponseMonitorAOP 54 around - 执行 com.cmcc.cdn.platform.api.controller.StatisticAPIControllor.getRequest 耗时为：0s

2024-01-15 02:25:22 [ibs-portal:sh-ibs01.shlg.cmcdn.net:8080,,,,] [ibs-task-thread-1] INFO com.cmcc.cdn.platform.selfservice.service.bpm.impl.BpmManageServiceImpl 5313 testOrTestChangeSecurityHandle - 域名：vodtest.manlaxy.com，未在试用单或试用变更单中修改信安，需从试用单或试用变更单的信安表附件中拉取，试用单或试用变更单工单号为：210A240109431808001

2024-01-15 02:25:22 [ibs-portal:sh-ibs01.shlg.cmcdn.net:8080,,,,] [ibs-task-thread-1] INFO com.cmcc.cdn.platform.selfservice.service.bpm.impl.BpmManageServiceImpl 5338 testOrTestChangeSecurityHandle - 拉取BBOSS的试用单信安附件,工单类型为：2,域名为：vodtest.manlaxy.com, 信安附件名为：210A240109431808001_50004010083_20240111104206.xlsx

2024-01-15 02:25:22 [ibs-portal:sh-ibs01.shlg.cmcdn.net:8080,,,,] [ibs-task-thread-1] INFO com.cmcc.cdn.platform.selfservice.service.impl.HttpFileServiceImpl 247 exportAndSaveFileContent - 参数fileName:210A240109431808001_50004010083_20240111104206.xlsx,orderNum:210A240109431808001,orderType:2

2024-01-15 02:25:22 [ibs-portal:sh-ibs01.shlg.cmcdn.net:8080,,,,] [http-nio-8080-exec-16] INFO com.cmcc.cdn.platform.selfservice.pojo.bboss.BbossOrderInteractiveInfoVO 116 calculateSign - sign :49E2FCA4F0FDE6FC34592D84D4096DAE

2024-01-15 02:25:22 [ibs-portal:sh-ibs01.shlg.cmcdn.net:8080,,,,] [http-nio-8080-exec-16] INFO com.cmcc.cdn.platform.selfservice.service.impl.BBossAndDssInteractiveServiceImpl 360 feedBackPreAndTestOrder - feedback test order handle resquest {"accessToken":"202402031000037116c656dafb43b8ac739c94d57dbef4-0330-1704333603","busType":"BBSS","content":{"BackFlag":"0","CDNContact":"周琦慧","CDNNumber":"13816940195","EndTime":"20240214","OrderNum":"210A240109431808001","Reason":"2","StartTime":"20240115"},"domain":"BBSS","envFlag":"1","routeType":"00","routeValue":"998","sessionID":"c336737ed97640edbc6724c7625b78","sign":"49E2FCA4F0FDE6FC34592D84D4096DAE","signMethod":"md5","timeStamp":"20240115102522","transIDO":"c336737ed97640edbc6724c7625b78","version":"1.0.0"}

2024-01-15 02:25:22 [ibs-portal:sh-ibs01.shlg.cmcdn.net:8080,,,,] [ibs-task-thread-1] INFO com.cmcc.cdn.platform.selfservice.service.impl.HttpFileServiceImpl 986 downloadBbossFile - 请求地址,url:https://bss.cmcdn.cdn.10086.cn/bbossupload/210A240109431808001_50004010083_20240111104206.xlsx

2024-01-15 02:25:22 [ibs-portal:sh-ibs01.shlg.cmcdn.net:8080,,,,] [ibs-task-thread-1] INFO com.cmcc.cdn.platform.common.util.HttpUtil 553 getResponse - getResponse(), url:https://bss.cmcdn.cdn.10086.cn/bbossupload/210A240109431808001_50004010083_20240111104206.xlsx

2024-01-15 02:25:22 [ibs-portal:sh-ibs01.shlg.cmcdn.net:8080,,,,] [ibs-task-thread-1] INFO com.cmcc.cdn.platform.selfservice.service.bpm.impl.BpmManageServiceImpl 5348 testOrTestChangeSecurityHandle - 域名：vodtest.manlaxy.com，信安信息下载失败，请通过重新上传信安附件或进行信安信息补录

2024-01-15 02:25:22 [ibs-portal:sh-ibs01.shlg.cmcdn.net:8080,,,,] [ibs-task-thread-1] ERROR com.cmcc.cdn.platform.selfservice.service.bpm.impl.BpmManageServiceImpl 4876 syncXinAn - 点播域名:vodtest.manlaxy.com同步信安失败：信安信息下载失败，请通过重新上传信安附件或进行信安信息补录，异常信息具体为：com.cmcc.cdn.platform.common.exceptions.PlatformException: 信安信息下载失败，请通过重新上传信安附件或进行信安信息补录
```