notes/work/移动杭研/问题处理/2024-02/0222-山东、河南、浙江21号自主配置域名工单.md

日期, 来源

日期	来源
2024-02-22 09:56	客响

问题详情

处理过程

select code,corp_name,create_time,creator_info,details,type  
from work_order  
where corp_name like '%河南%'  
  and type = 'DOMAIN_DELETE'  
  and status = 'config'  
  and details like '%自助%'  
  and create_time >= '2024-02-21 00:00:00'  
  and create_time <= '2024-02-21 23:59:59';

SQL

-- 河南、浙江  
  
SELECT code                                   AS '工单号',  
       corp_name                              AS '公司名称',  
       create_time                            AS '创建时间',  
       REPLACE(details, '自助配置域名: ', '') AS '域名信息'  
FROM work_order  
WHERE (corp_name LIKE '%河南%' OR corp_name LIKE '%浙江%')  
  AND type = 'DOMAIN_DELETE'  
  AND status = 'config'  
  AND details LIKE '%自助%'  
  AND create_time >= '2024-02-21 00:00:00'  
  AND create_time <= '2024-02-21 23:59:59';  
  
-- 山东  
  
SELECT code                                   AS '工单号',  
       corp_name                              AS '公司名称',  
       create_time                            AS '创建时间',  
       REPLACE(details, '自助配置域名: ', '') AS '域名信息'  
FROM work_order  
WHERE (corp_name LIKE '%山东%')  
  AND type = 'DOMAIN_DELETE'  
  AND status = 'config'  
  AND details LIKE '%自助%'  
  AND create_time >= '2024-02-19 00:00:00'  
  AND create_time <= '2024-02-19 23:59:59';

删除流程

/configManage/domainOperate

com.cmcc.cdn.platform.selfservice.service.impl.ConfigManageServiceImpl#domainOperateNotCP

com.cmcc.cdn.platform.selfservice.service.impl.ConfigManageServiceImpl#operateDomain

com.cmcc.cdn.platform.selfservice.service.impl.DeleteDomainServiceImpl#createDomainDeleteOrder

com.cmcc.cdn.platform.selfservice.service.impl.DomainDeleteTrancServiceImpl#autoDecision

com.cmcc.cdn.platform.selfservice.domainobject.domainconfig.DomainTicketDeleteCallbackState#delete

com.cmcc.cdn.platform.selfservice.service.impl.itcm.DnsDomainServiceImpl#deleteDnsConfigBeforeDomain

引申问题

pmea4a1566204a44bc93be71863b53c507

pm1ea11e0de6fb4aa084ad288b33c8a568

李哥上午 10:22 左右，我们处理了一批域名。现在还剩这两个任务。有时间了帮忙看看。

pmea4a1566204a44bc93be71863b53c507, pm1ea11e0de6fb4aa084ad288b33c8a568

这俩个任务下发有一个节点组不存在主机

这个我操作不了啊，广西 - 网页加速组这个组

总结

拿到问题后因看到的日志比较少，第一时间去演练环境复现，第一次复现和线上不相符。通过观察日志和流程复现发现演练环境和生产环境的调度响应不一致。导致去向了不通的分支。后边春良找调度同事处理。回调生成话单任务。关注报文走向和环境配置。

2024 年 2 月 23 日结束