237 lines
7.4 KiB
Markdown
237 lines
7.4 KiB
Markdown
# 试用工单
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## 问题汇总
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~~1、辛苦走用例的时候阶段反馈和验收反馈请求中工单号改为发单工单号。~~
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~~2、需要上传 excle 到附件服务器,再次自测。~~
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~~3、目前退回工单回调 BBOSS 参数中,无接口文档中的 试用结果原因(Reason) 字段,这个你知道是什么背景吗?~~
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~~4、第二点,验收失败后,就是直接显示:验收不通过。没有后边括号的中的那些说明的东西。~~
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## 前置条件
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## 请求报文
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```
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http://172.21.16.40:8030/api/v2/sync/BBOSS/OpportunityTrialServ
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{
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"content": {
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"OrderNum": "01151102_33",
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"ProvID": "250",
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"ECID": "20240115110236",
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"ProductID": "20240115110236",
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"ECName": "ECName0115",
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"IndustryID": "03",
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"Sales": "Sales0115",
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"SalesNumber": "13166076445",
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"CustManager": "CustManager",
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"CustManagerNumber": "13166076445",
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"ECContact": "ECContact0115",
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"ECNumber": "13166076445",
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"ECMail": "13166076445@qq.com",
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"Summit": "200",
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"TimeLength": "3",
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"Income": "20",
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"TestStart": "20230516",
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"TestDuration": "10",
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"BusinessLimit": "1",
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"TestContent": [
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{
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"TestType": "1",
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"DevReq": "20240115105915.komect.com"
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}
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],
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"ProdType": "1",
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"InfoSecurity": "test12.xlsx",
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"InfoSecurityTable": "信安导入模板.xls",
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"BusiInfo": "test32.xlsx"
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}
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}
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```
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## 响应报文
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```
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{
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"transIDO": null,
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"cutOffDay": null,
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"transIDH": "abc",
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"transIDHTime": "20240115110624",
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"response": {
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"rspCode": "00000",
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"rspDesc": "成功"
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}
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}
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```
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工单流转到集团业务管理员
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流转到江苏省业务管理员
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工单流转至江苏省运营经理
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## 下发 BPM
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```
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{
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"accessSystem":"IBS",
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"account":"CDN-IBS",
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"code":"01151102_33",
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"createDate":"2024-01-15 11:06:24",
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"data":{
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"cdn_type":"web",
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"domains":[
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"20240115105915.komect.com"
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],
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"filelist":[
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{
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"name":"test12.xlsx"
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},
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{
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"name":"test32.xlsx"
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}
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],
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"nameOfClient":"ECName0115",
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"numberOfDoamin":1,
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"operMail":"1966533429@qq.comabc",
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"operTel":"18827304728",
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"operUser":"江苏运营经理",
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"sourceBasis":"01151102_33",
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"sourceOfDemand":"ESOP(IBS平台)",
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"summaryOfDemand":"",
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"titleOfDemand":"商机与试用工单"
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},
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"processType":"0",
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"prodType":"1",
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"province":"JS",
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"userList":[
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{
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"userMail":"13356567878@163.com",
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"userName":"13356567878sa01",
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"userTel":"13356567878"
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},
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{
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"userMail":"13378789090@163.com",
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"userName":"13378789090sa02",
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"userTel":"13378789090"
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}
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]
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}
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```
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## 阶段反馈
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## 注销话单
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## 1.响应成功,验收结果反馈 IBS,工单列表中“工单处理结果”展示“验收不通过”;
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## 2.工单审批流处理动作:验收不通过,详情根据 BPM 实际反馈结果进行展示;
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## 3.下发删除话单记录,删除域名
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```
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2024-01-15 03:22:39 [,,,,] [Thread-17] INFO com.cmcc.cdn.platform.selfservice.service.impl.BBossAndDssInteractiveServiceImpl$1 795 run - 下发话单请求参数, url:http://172.21.45.140:8030/api/ibs/dss/statement/configure/response, param:{"productInfos":[{"billingMethod":"1","businessType":"1","cancelStatus":"2","cancelTime":"20240115112239","domain":"20240115105915.komect.com","enterpriseId":"20240115110236","enterpriseName":"ECName0115","infoType":"1","jobId":"01151102_33","productId":"1","province":"250"}]}
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2024-01-15 03:22:39 [,,,,] [Thread-17] INFO com.cmcc.cdn.platform.selfservice.service.impl.BBossAndDssInteractiveServiceImpl 1399 sendRequest - 计费话单-带宽数据获取 请求信息 method:post, url:http://172.21.45.140:8030/api/ibs/dss/statement/configure/response, reqString:{"productInfos":[{"billingMethod":"1","businessType":"1","cancelStatus":"2","cancelTime":"20240115112239","domain":"20240115105915.komect.com","enterpriseId":"20240115110236","enterpriseName":"ECName0115","infoType":"1","jobId":"01151102_33","productId":"1","province":"250"}]}
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2024-01-15 03:22:39 [,,,,] [Thread-17] INFO com.cmcc.cdn.platform.common.util.HttpUtil 342 doHttpRequest2 - url:http://172.21.45.140:8030/api/ibs/dss/statement/configure/response, method:post, 返回的状态码为:200
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2024-01-15 03:22:39 [,,,,] [Thread-17] INFO com.cmcc.cdn.platform.common.util.HttpUtil 348 doHttpRequest2 - url:http://172.21.45.140:8030/api/ibs/dss/statement/configure/response, method:post, 返回的请求体:{"result":null,"code":200,"message":"成功"}
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2024-01-15 03:22:39 [,,,,] [Thread-17] INFO com.cmcc.cdn.platform.selfservice.service.impl.BBossAndDssInteractiveServiceImpl 1402 sendRequest - 计费话单-带宽数据获取 响应信息, status: 200, response:{"resp":"{\"result\":null,\"code\":200,\"message\":\"成功\"}","status":"200"}
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2024-01-15 03:22:40 [,,,,] [Thread-17] INFO com.cmcc.cdn.platform.selfservice.service.impl.BBossAndDssInteractiveServiceImpl$1 843 run - 更新试用域名计费信息, 试用话单全量域名:[20240115105915.komect.com], 已开通计费的域名:[], 无需计费的域名:[20240115105915.komect.com]
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```
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## 4.验收结果反馈集客大厅为回退
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```
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2024-01-15 03:22:39 [ibs-portal:chiqingguo94.cmp11428.openpf:8080,,,,] [http-nio-8080-exec-3] INFO com.cmcc.cdn.platform.selfservice.service.impl.BBossAndDssInteractiveServiceImpl 360 feedBackPreAndTestOrder - feedback test order handle resquest {"content":{"BackFlag":"1","BackReason":"验收不通过","CDNContact":"江苏运营经理","CDNNumber":"18827304728","OrderNum":"01151102_33"}}
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```
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工单不会立刻就是试用流量耗尽。
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