Files
notes/work/移动杭研/问题处理/2024-02/0219-客户反馈这个域名在IBS查不到.md
2026-03-01 01:43:46 +08:00

104 lines
2.5 KiB
Markdown
Raw Permalink Blame History

This file contains ambiguous Unicode characters
This file contains Unicode characters that might be confused with other characters. If you think that this is intentional, you can safely ignore this warning. Use the Escape button to reveal them.
---
日期: 2024-02-19 11:22
来源: 客响
---
# 问题详情
"domain_id_cdnsys" : "etjdNpxqo_csCUYi"
"name" : "www.wenpaiting.com"
"unit_name" : " 江苏恒大助业网络科技有限公司 "
"user_id_cdn" : "etjdNpxqo"
"sync_time" : "2021-09-07 18:01:59"
# 处理过程
![](../../../../attachment/images-paste/image-20240219112506083.png)
nBUFoj9tWyvoKXuQ
库中不存在
![](../../../../attachment/images-paste/image-20240220154222564.png)
![](../../../../attachment/images-paste/image-20240220161424074.png)
# 代码位置
```sql
select id
from work_order
where code = 'nBUFoj9tWyvoKXuQ';
select is_adapt
from work_order_cache_domain
where work_order_id = '290049';
select *
from work_order_machine_persist
where machine_id = 'nBUFoj9tWyvoKXuQ';
-- 5513
select *
from work_order_machine_persist_process
where machine_persist_id = 5513;
'24263',
'24264',
'24366',
'28321'
select *
from work_order_machine_process
where id in ('24263',
'24264',
'24366',
'28321');
28321,ICP_CHECK,ICP_CHECKING,2022-03-03 07:30:33,1125
```
/workorder/approve
com.cmcc.cdn.platform.selfservice.controller.NewWorkOrderController#approve
com.cmcc.cdn.platform.selfservice.order.WorkOrderServiceImpl#approve
com.cmcc.cdn.platform.selfservice.service.impl.CacheDomainWorkOrderServiceImpl#detail
```java
actions = WorkOrderActionAdapter.obtainActions(MachineName.CACHE_DOMAIN_CONFIG, state, p).stream().distinct().collect(Collectors.toList());
```
com.cmcc.cdn.platform.selfservice.statemachine.WorkOrderAdaptAction#obtainActions
领导好!
接客响问题域名 www.wenpaiting.com 在信安系统存在,但 IBS 平台未配置。经排查 2021-09-07 有一个在途 cache+ 域名配置工单(nBUFoj9tWyvoKXuQ)。运营人员已与客户沟通无需引入,需申请执行 SQL 语句进行后台关单,并同步信安删除。
SQL
UPDATE work_order
SET approving_mobile = NULL,
dealer = NULL,
status = 'finished'
WHERE code = 'nBUFoj9tWyvoKXuQ';
![](../../../../attachment/images-paste/image-20240220165929765.png)
# 总结
@叉个腰 露脸 辛苦帮忙看下 nBUFoj9tWyvoKXuQ 这个工单客户是不需要了吗?创单时间:2021-09-07T18:02:56 未完结。江苏|张智杰: 提交。
![](../../../../attachment/images-paste/image-20240220092649876.png)
![](../../../../attachment/images-paste/image-20240220185405877.png)
# 问题日志