Docker7530
37 lines
991 B
Markdown
37 lines
991 B
Markdown
---
|
||
日期: 2025-07-21 11:32
|
||
来源: 客响
|
||
---
|
||
|
||
# 问题详情
|
||
|
||
|
||
|
||
250A231130605058001
|
||
|
||
按照未注销关单。
|
||
|
||
# 处理过程
|
||
|
||
order_info（orderState）
|
||
|
||
order_process
|
||
|
||
order_cancel_info（orderState）
|
||
|
||
order_info_history_record
|
||
|
||
# 总结
|
||
|
||
各位领导好！
|
||
|
||
为配合配合集客大厅，需后台关单。工单号：250A231130605058001。集团客户名称：咪咕互动娱乐有限公司
|
||
|
||
需 @李英浩 协助在 portal 后端数据库中执行 SQL 关闭工单：
|
||
|
||
UPDATE cdnpro.order_info SET result = '注销完成', order_state = 5 WHERE order_num = '250A231130605058001' AND result = '待处理' AND order_state = 2;
|
||
|
||
UPDATE cdnpro.order_cancel_info SET cancel_stage = 2, order_state = 5, remark = '配合集客大厅，后台关单。' WHERE order_num = '250A231130605058001' AND cancel_stage = 2 AND order_state = 2;
|
||
|
||
UPDATE cdnpro.order_process SET status = 1 WHERE order_info_id = 2178 AND status = 0;
|