Docker7530
71 lines
2.1 KiB
Markdown
71 lines
2.1 KiB
Markdown
# 工单无法删除
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## 截图
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## 问题原因
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查看两个工单的域名为已经删除的域名，属于 catch+ 开发人员手动调接口删除。
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但是因为客户之前走过两个错误类型的工单，导致当运维想要关闭工单的时候无法进行操做。
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## 解决方案
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1、首先确认最后运维工程师审批时需要修改的表。
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2、代码中主要涉及表的修改位置为：
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```java
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com.cmcc.cdn.platform.selfservice.service.impl.AdaptWorkOrderServiceImpl#handle
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(com.cmcc.cdn.platform.selfservice.entity.User, com.cmcc.cdn.platform.portal.domain.workorder.WorkOrder, com.cmcc.cdn.platform.portal.enums.WorkOrderEnums.Button, java.util.Map<java.lang.String,java.lang.Object>)
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```
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3、其中涉及表格
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工程师记录：`config_change_work_order_additional`
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工单表：`work_order`
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catch 需求变更：`work_order_adaptconfig_change`
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通过走正常流程对比，需要做如下改动：
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1、修改 work_order 的 status 为 finished
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2、删除 work_order 中对应的 approval_user_id
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3、work_order_adaptconfig_change 表的 state 和 finish 字段修改为 END 和 1
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## 本次处理数据为
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`work_order`
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324019 --> 005-20230111002 --> cfn.migufun.com
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324017 --> 005-20230111001 --> metalive.migufun.com
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`work_order_adaptconfig_change`
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301
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300
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## SQL
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```sql
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update work_order set status = 'finished' where id = 324019 and code = '005-20230111002';
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update work_order set status = 'finished' where id = 324017 and code = '005-20230111001';
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UPDATE work_order SET approval_user_id = NULL where id = 324019 and code = '005-20230111002';
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UPDATE work_order SET approval_user_id = NULL where id = 324017 and code = '005-20230111001';
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update work_order_adaptconfig_change set state = 'END' where id = 301;
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update work_order_adaptconfig_change set state = 'END' where id = 300;
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update work_order_adaptconfig_change set finish = 1 where id = 301;
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update work_order_adaptconfig_change set finish = 1 where id = 300;
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```
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