49 lines
2.1 KiB
Markdown
49 lines
2.1 KiB
Markdown
# 截图
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1、首先从门户看了两张工单的存在情况——不存在。
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~~000A230426304793001 2023-04-26 16:13:23(ibs 未收到相关请求日志)已处理~~
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311A230418707965001 2023-04-26 14:24:54(2023-04-19 09:21:37 创单,bpm 已阶段反馈未验收反馈)
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~~250A230414841792001(存在重复域名)~~
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```java
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2023-04-26 at 14:24:59 CST DEBUG org.apache.http.impl.conn.PoolingHttpClientConnectionManager 351 releaseConnection - Connection released: [id: 234][route: {tls}->http://10.26.1.1:3128->https://p.cdn.10086.cn:443][total available: 0; route allocated: 0 of 2; total allocated: 0 of 20]
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2023-04-26 at 14:24:59 CST INFO com.cmcc.cdn.platform.common.util.HttpUtil 413 doPost - Status:502
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```
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`2023-04-26 at 14:24:59 CST INFO com.cmcc.cdn.platform.common.util.HttpUtil 413 doPost - Status:502`
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`2023-04-26 at 15:29:57 CST INFO com.cmcc.cdn.platform.common.util.HttpUtil 413 doPost - Status:502`
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`2023-04-26 at 15:30:26 CST INFO com.cmcc.cdn.platform.common.util.HttpUtil 413 doPost - Status:200`
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`2023-04-26 at 16:13:28 CST INFO com.cmcc.cdn.platform.common.util.HttpUtil 413 doPost - Status:502`
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2、查询最近 3 天的 portal 的日志未发现请求。
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3、查询 BSS 项目日志返现有接收过 BBOSS 的请求,但是 doPost - Status:502
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客户今天再次重试正常收单。
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## 311A230418707965001 问题
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1、确认 bboss 工单状态,保证这边可以回调
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@BBOSS 王孟园 您好,311A230418707965001 关于这个试用变更单目前平台于 04 月 19 日 09:20:31 收单并正常处理。但由于新提域名较多,导致接口响应超时。需要辛苦您确认一下 BBOSS 侧工单状态,后台调整为正常发单状态,然后我们人工介入回调补充流程。
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2、回调处理人变化接口
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生成请求位置:
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com.cmcc.cdn.platform.selfservice.service.impl.BBossAndDssInteractiveServiceImpl#syncBbossOrderHandleUserInfo
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3、阶段反馈接口回调
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未回调 BBOSS。
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