notes/work/移动杭研/问题处理/2024-09/0929-域名配置需求工单无法完结.md

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日期: 2024-09-29 14:19
来源: 客响
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# 问题详情

在 ibs 上咪咕视讯 22 的工单需要完结，在完结过程中说域名不存在。

![](../../../../attachment/images-uuid/a4f96c086fb34a9dbeaee2ed21590cc2.png)

![](../../../../attachment/images-uuid/59e4622caeae48589fe9bbfe99b4b191.png)

![](../../../../attachment/images-uuid/578fb44d7f9a4ee9baa83bd80d9a688b.png)

hlszymgsplive.miguvideo.com

U41DjWZC9eLriIme

咪咕视讯

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# 处理过程

```sql
UPDATE work_order SET approval_user_id = null, approving_mobile = null, status = 'finished' WHERE id = 315366;

UPDATE self_service_domain_config SET state = 4 WHERE id IN (168042, 168043);
```

# 总结

因为单子是历史 OMC 流程的，直接关单，处理域名。